Rick's Garage Reviews (2)
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Rick's Garage Rating
Address: 62305 Hawthorne Hill Rd, Jacobsburg, Ohio, United States, 43933-9721
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www.dicksonrealty.com
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Initial Business Response /* (1000, 8, 2017/02/13) */
Contact Name and Title: [redacted], CFO
Contact Phone: [redacted]-[redacted]-[redacted]
Contact Email: [redacted]@[redacted].com
Mr. [redacted] received a check in the mail at the beginning of February for $100. The reimbursement check was cut to the Mr. [redacted]...
before Dickson Realty, Inc. received the notice from the Revdex.com. We hope that this has satisfied Mr. [redacted], and we can consider this matter resolved.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have never seen a company that treats their customers like this cleaners. After [redacted] response I will be one customers hard determine to keep fighting for real customer service. All the times I thought [redacted] was trying to assist me while putting the blame on your staff and manager is crazy. The good thing I did was never to speak to her while I was by myself to make sure proof of our conversation was being listen to. She is a liar anow I don't trust her. To say I always complained is a lie. Several times this location has put creases in my jeans when I requested not to have them. Is that a complaint or is that's not providing the customer what he requested?
The 1st day I spoke to [redacted] about the missing items she acknowledged the mistake. Stated that the young was a new employee and she would contact the customer she believes has the jeans. This took about two weeks. Question why would she do all this work to now say I recorded my jeans and I was a bad customer?
They can provide all the receipts but I'm missing 6 pairs of jeans that was never returned. I would like the information of their insurance company to file a complaint. I would like my complaint to stay with the Revdex.com on their file. And I have filed a complaint with the City of Gilbert. As a customer I see why people use social media to complain about companies like Dismond Cleaners. As a family member of 4 politican this issue will not go away. If they did this to me how many of customers has this happen to that don't have a voice
Regards,
[redacted]