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Rico's Upholstery Custom Furn

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Reviews Rico's Upholstery Custom Furn

Rico's Upholstery Custom Furn Reviews (1)

Initial Business Response /* (1000, 6, 2015/10/02) */
On 10/01/we contacted the customer and came to an agreement to resolve the issue and his concerns to repair the massager
Initial Consumer Rebuttal /* (3000, 8, 2015/10/12) */
(The consumer indicated he/she DID NOT accept the response
from the business.)
they did come out and repaired the back of the chair after not showing up the first daythe back of my chair was repaired a few days later they inquired about the massager so they came opened up the back of the chair looked at the wires tried to connect them found out they were cut shot they told me they would try to find a replacement part I got a call they said they ordered the replacement part I'm still waiting for them to come back and finish this repair
Final Business Response /* (4000, 10, 2015/10/22) */
We have made every attempt to meet our customer's expectationsWe went out to his home inspected the chair and agreed on finding a replacement for the massage mechanismMechanism has been ordered but not yet receivedWe will schedule an appointment with our customer once we receive the mechanism to repair the chairAll necessary measures will be taken to fix the chair and keep our valued customer satisfied with our services
Final Consumer Response /* (2000, 12, 2015/10/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)

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Address: 4935 W 38th Ave, Denver, Colorado, United States, 80212

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