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Rideout Repairs & Renovations, LLC

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Reviews Rideout Repairs & Renovations, LLC

Rideout Repairs & Renovations, LLC Reviews (1)

The reason I am filing this complaint is because of the very negative experience I had with Rideout Repairs in constructing a new master bathroomThe problems I had are too numerous to list all of themAmong the many issues I had had in dealing with them were:
It took six months to even get the building permitI was told several times it was ready to pick up only to discover they had not even filed
Inept workers were continually sent out and their work had to be redoneThis drug out the time to complete the job
Rideout admitted he ran out of money before the job was done
Some of the things that had to be redone:
The foundation was poured in the wrong place and had to be dug again and repoured
I have double roof rafters as the first ones were constructed at the wrong pitch
Walls that were premade at the warehouse had to be redone on site
They did not cover the roof framing at night and the rain came inside my house ruining my ceiling in a basement room and the hardwood floor in the master bedroomBoth had to be replaced
The hardwood floor that was replaced was done incorrectly and it buckledIt had to be redone
Other issues:
The contractor cut costs by ordering the wrong white "brick"(I was told it was not really brick) Each "brick" had to be cut in half, and many have dark spotsThe correct brick was available
The brick mortar on my white brick house is grayHe used whiteThese two issues were not resolved
They waited too long to order my windows for the bathroomI had to settle for smaller windows than agreed uponThe windows are not like the others in my house that have a full screen and the top and bottom tilt in for cleaningThese have a half screen and the top does not tilt in
After using a space heater in the bathroom during the cold months, someone else I hired discovered that the insulation was not put up except in the center and was not done around the outer walls or the tub
The bathroom door was hung so poorly that after their inept attempt to fix it, I hired someone else to fix it
It was pointed out that they had put a closet door handle on the bedroom doorI ended up buying a locking handle and paying to have someone else install it
When light mushroom colored grout cracked in places, they "fixed" it with a dark brown caulkI sent pictures to Rideout, but ended up having to spend many days scraping the caulk off myselfHe sent no one
The contractor allowed five days to tile the bathroom and it took five weeks
They cut the gas line in a couple of places on two different occasionsThis was most inconveniencingas both leaks were not found at the same time, and the gas company shut off my gasI had to hire someone to come fix my gas lines
Rideout admitted he ran out of money when he brought in unacceptable, cheap looking tileWhen I asked why I did not get the tile I had picked out, I was told he ran out of money and had a store credit at a store other than the tile store where the original tile came fromIt was necessary to use some of the money I still owed him to pay for the following:
Tile
The electrician
Shower door and installation
Gutters for the addition
Mirrors
Some building materials
An ongoing concern I have is the obnoxious sewer gas odor that is obvious at timesI had a man come to try to take care of it but, he could not tell the cause as the odor was not present when he was hereSomething was not done properly or there would not be this odor
Communicating with the owner, Rideout, was not satisfactory as he often did not reply for days or weeksAt the end he was not replying at all
These are some of the problems and issues I have had with this company I do not want any more contact or dealing with themMy reason for writing this is to let others be aware of how he does business so they can make an informed decision as to whether they choose to use him or not

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Address: Po box 90172, Nashville, Tennessee, United States, 37209-0172

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