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Ridge Runners Roofing, Inc.

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Ridge Runners Roofing, Inc. Reviews (1)

Review: Contractor refused to finish work that was paid for. Contractor "dragged heels" regarding finishing work that was paid for in June, 2013 (and July, 2013). The unfinished work is in the kitchen and is as follows: finishing installation of hi-hats; cutting out four 4 kitchen outlets which are now behind sheetrock; cosmetically fix a saddle he installed and re-adjust cabinet doors in kitchen. When he did not respond to phone message and numerous texts, he said "you need to learn how to speak to people" and then gave me a list of charges to finish the work. He said he would have "done it for free" but now he wants $75 per outlet ($300); $150 for some kind of breaker; $250 to cosmetically fix the saddle and said he would re-adjust cabinet doors "for free". That's ridiculous because I have paid bills showing I not once, but twice paid for the same services. Contractor refused to provide breakdown of materials he charged for, did not leave extra shingles because "he paid for them". Contractor also allowed a tile floor to be installed that caused radiator pipes to be too short. He also broke the radiator's air vent. He tiled the bathroom floor and did not re-install the toilet properly causing it to rock and slide. I told him that the outlets that existed before he came on the scene were upgraded outlets for a microwave and other kitchen appliances and were sufficient for that purpose. I did not know what I needed a new breaker for. And I told him I have the paid bills where he charged me for the above and actually charged me 2 times for the outlets I do not have.Desired Settlement: I hired a plumber to re-install the toilet properly and re-cut and re-fit radiator pipes and that cost me $500.00. I am not seeking to recover this money at this time. However, I want this man to finish this job since I paid for installation of high-hats (the covers were not installed); cut the 4 outlets out of the sheetrock and install them; do what he needs to do with this breaker and cosmetically fix the saddle. I would also like the return of the extra shingles from my roofing job. I would like it all done within the next couple of weeks (by August *, 2013). I want him to make an appointment with me so I can be there while he finishes the work and I want the work done in a professional manner and pursuant to applicable codes.

Consumer

Response:

At this time, I have not been contacted by Ridge Runners Roofing, Inc. regarding complaint ID [redacted].

Sincerely,

[redacted] did not contact me after hearing from Revdex.com. He responded to suffolk county consumer affairs and division of licensing. We went to a hearing about 3 weeks ago and entered into a settlement agreement. He is to be at my home tomorrow to finish certain work and bring it up to industry standards. Then the man who handled the complaint ([redacted]) will re-inspect it. If the inspector signs off on the work I will let you know. By the way, This company does not deserve the rating it has on your website. It was only after [redacted] realized (thanks to consumer affairs/division of licensing) the violations/fines he would incur/ loss of license/possible criminal charges he faced that he decided to remediate the situation. We'll see tomorrow. I'll let you know.

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Description: ROOFING CONTRACTORS

Address: 234 Collington Drive, West Ronkonkoma, New York, United States, 11779

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