This former client signed a contract with us for DJ services Line of our contract clearly states that our $deposit is NON-REFUNDABLEI would be happy to provide a copy of this if need be In our attempts to communicate with this person we did try to assure the client that the experience they saw and were unhappy with was different than what we would provide themWe were not given a chance to properly communicate thisWhen we rec’d an e-mail from this client asking to cancel our services we responded by saying we would do as the client had asked Shortly after, the client and her fiancée both called us and berated our mgrHe attempted to explain the situation to both of them, and throughout the calls continuously showed disrespect by saying he was a thief and a liar, simply because he was stating our policy of not offering to refund the NON-REFUNDABLE deposit We will not allow anyone to treat our employees with such disregard/ disrespect Thank you, Midwest Sound- Indy Location www.midwestsoundin.com 317-429-
This former client signed a contract with us for DJ
services.
Line 3 of our contract clearly states that our
$195 deposit is NON-REFUNDABLE. I would be happy to provide a copy of this...
if
need be.
In our attempts to communicate with this person we did try
to assure the client that the experience they saw and were unhappy with was
different than what we would provide them. We were not given a chance to
properly communicate this. When we rec’d an e-mail from this client asking to
cancel our services we responded by saying we would do as the client had asked.
Shortly after, the client and her fiancée both called us and
berated our mgr. He attempted to explain the situation to both of them, and throughout
the calls continuously showed disrespect by saying he was a thief and a liar,
simply because he was stating our policy of not offering to refund the
NON-REFUNDABLE deposit.
We will not allow anyone to treat our employees with such
disregard/ disrespect.
Thank you,
Midwest Sound- Indy Location
www.midwestsoundin.com
317-429-9487
This former client signed a contract with us for DJ services Line of our contract clearly states that our $deposit is NON-REFUNDABLEI would be happy to provide a copy of this if need be In our attempts to communicate with this person we did try to assure the client that the experience they saw and were unhappy with was different than what we would provide themWe were not given a chance to properly communicate thisWhen we rec’d an e-mail from this client asking to cancel our services we responded by saying we would do as the client had asked Shortly after, the client and her fiancée both called us and berated our mgrHe attempted to explain the situation to both of them, and throughout the calls continuously showed disrespect by saying he was a thief and a liar, simply because he was stating our policy of not offering to refund the NON-REFUNDABLE deposit We will not allow anyone to treat our employees with such disregard/ disrespect Thank you, Midwest Sound- Indy Location www.midwestsoundin.com 317-429-
This former client signed a contract with us for DJ
services.
Line 3 of our contract clearly states that our
$195 deposit is NON-REFUNDABLE. I would be happy to provide a copy of this...
if
need be.
In our attempts to communicate with this person we did try
to assure the client that the experience they saw and were unhappy with was
different than what we would provide them. We were not given a chance to
properly communicate this. When we rec’d an e-mail from this client asking to
cancel our services we responded by saying we would do as the client had asked.
Shortly after, the client and her fiancée both called us and
berated our mgr. He attempted to explain the situation to both of them, and throughout
the calls continuously showed disrespect by saying he was a thief and a liar,
simply because he was stating our policy of not offering to refund the
NON-REFUNDABLE deposit.
We will not allow anyone to treat our employees with such
disregard/ disrespect.
Thank you,
Midwest Sound- Indy Location
www.midwestsoundin.com
317-429-9487