Ridgefield One LLC

[redacted] ***, I would like to apologize to you in reference to the trouble you've gone throughUnfortunately, the claims process is up to the clientIf the client does not submit paper work within the time frame allottedThe claim will be denied and there will be no type of settlementWe work with a third party companyIf you had trouble getting in contact with them, at that point our office so we could reach out to them on your behalfThere is no way we can solves problems we are not aware ofAgain I do apologize but we can not further assist you in this matter

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:I did submit a claim within the time frame and it was rejected I had problems with the claims website and contacted the company numerous times, bit never recieved any assistance Filing a claim with the Revdex.com is new to me
Regards,
*** ***

[redacted],  I would like to apologize to you in reference to the trouble you've gone through. Unfortunately, the claims process is up to the client. If the client does not submit paper work within the time frame allotted. The claim will be denied and there will be no type of settlement. We work with a third party company. If you had trouble getting in contact with them, at that point our office so we could reach out to them on your behalf. There is no way we can solves problems we are not aware of. Again I do apologize but we can not further assist you in this matter.

To Whom It May Concern: [redacted]'s complaint was closed out by our claims department due [redacted] filling her claim after the nine month deadline. After that deadline we are unable to process an claim for damages based off of our policy. We apologized to [redacted] multiple times. Best Regards,...

Ashley W[redacted] Cross State Moving & Storage