Ridgefield Vision Center

The matter with the above ID# has been resolvedApparently, her insurance did not cover her entire servicesWe were given information from her plan

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***
The customer's daughter contacted Revdex.comThey have been able to solve the problem by returning the glasses but were very concerning with the way the office handled the issue

I am years old, My English is very limited.I live on SSI and food stamps*** and *** cover my medical needsin June I had the appointment with DrD*** to check my visionI had an interpreter with me and asked if they accepted *** and ***They said yes, so only after that, I had an appointmentDoctor said that I need a new glasses I said no, I can not afford itThe Medical staff from the front office ( it was two girls) said that they checked with insurance and my insurance will cover new lenses and I need to purchase only the frameI paid for the cheapest frame they had and received new glasses a week after.I was happy
The day before Yesterday I received a bill from DrD*** with $They explained by phone that Nikole( from the front desk) made a mistake and provided me with the wrong information*** and *** would not pay for lenses, I have to pay.Please help meI feel that the office is taking advantage of meI live o

The matter with the above ID# has been resolved. Apparently, her insurance did not cover her entire services. We were given false information from her plan.