Riggs, Prather & Ratliff, Bullock PSC

See attachment.The undersigned, [redacted] ***, for his response to the Revdex.com Complaint of [redacted] (“***'), submits the following:In October, 2016, [redacted] contacted an attorney in our office about representing him in a legal action in which ***’s sister sued [redacted] in the [redacted] Circuit CourtWe met with [redacted] and his uncle, and interviewed [redacted] about the allegations in the Complaint, his defenses to the allegations, and claims that he wanted to raise against his sister***'s Answer and Counterclaim and discovery requests on behalf of [redacted] Were served on opposing counsel [redacted] was frustrated with the length of time involved with the case, and I was frustrated as well with opposing counsel[redacted] received a check for $9,from The [redacted] Insurance CompanyOn November 29, he endorsed the check over to the law firm with the understanding that the funds would be applied to Our feesThe check was deposited to our escrow accountBased upon the terms of our Written Legal Services Agreement signed by ***, the firm charged him $4, [redacted] received monthly itemized statements for Our legal feesAdditionally, he has received at least one complete set of our statements itemizing legal fees.By early March, 2017, [redacted] was belligerentWe have emails from [redacted] which progress through complaints about the retainer and fees to ridicule, to insults, and finally an email dated March 15, at 12:a.min which [redacted] fired our firmI canceled the deposition scheduled for that day and filed a motion to withdraw as ***'s counsel[redacted] gave us the address of his uncle, as his “care of addressDuring our representation, all correspondence to [redacted] was sent to him care of his uncle's address per ***'s instructionsOn April 7, 2017, the balance in ***’s escrow account, $5,854.95, was refunded to him by checkThe check was hand-delivered to ***’s uncle at the uncle’s home as we had no other means of delivering the check to *** [redacted] should be in touch with his uncle regarding either depositing the check to an existing account or the means by which the uncle can remit the check to himWe will have no further dealings with ***, as he has been very abusive and threatening.I am very sorry that [redacted] is dissatisfiedHowever, I believe that we diligently represented him in a professional mannerThe fees were necessary and appropriateHe will benefit from Our Work product in the future with his new counsel.Respectfully Submitted

See attachment.The undersigned, [redacted], for his response to the Revdex.com Complaint of [redacted] (“[redacted]'), submits the following:In October, 2016, [redacted] contacted an attorney in our office about representing him in a legal action in which [redacted]’s sister sued [redacted] in the [redacted]...

Circuit Court. We met with [redacted] and his uncle, and interviewed [redacted] about the allegations in the Complaint, his defenses to the allegations, and claims that he wanted to raise against his sister. [redacted]'s Answer and Counterclaim and discovery requests on behalf of [redacted] Were served on opposing counsel. [redacted] was frustrated with the length of time involved with the case, and I was frustrated as well with opposing counsel.[redacted] received a check for $9,866.64 from The [redacted] Insurance Company. On November 29, 2016 he endorsed the check over to the law firm with the understanding that the funds would be applied to Our fees. The check was deposited to our escrow account. Based upon the terms of our Written Legal Services Agreement signed by [redacted], the firm charged him $4,011.69. [redacted] received monthly itemized statements for Our legal fees. Additionally, he has received at least one complete set of our statements itemizing legal fees.By early March, 2017, [redacted] was belligerent. We have emails from [redacted] which progress through complaints about the retainer and fees to ridicule, to insults, and finally an email dated March 15, 2017 at 12:17 a.m. in which [redacted] fired our firm. I canceled the deposition scheduled for that day and filed a motion to withdraw as [redacted]'s counsel.[redacted] gave us the address of his uncle, as his “care of address. During our representation, all correspondence to [redacted] was sent to him care of his uncle's address per [redacted]'s instructions. On April 7, 2017, the balance in [redacted]’s escrow account, $5,854.95, was refunded to him by check. The check was hand-delivered to [redacted]’s uncle at the uncle’s home as we had no other means of delivering the check to [redacted] should be in touch with his uncle regarding either depositing the check to an existing account or the means by which the uncle can remit the check to him. We will have no further dealings with [redacted], as he has been very abusive and threatening.I am very sorry that [redacted] is dissatisfied. However, I believe that we diligently represented him in a professional manner. The fees were necessary and appropriate. He will benefit from Our Work product in the future with his new counsel.Respectfully Submitted