Right Choice Movers

I never write reviews but I feel like I have to take the time to write this one. First, they don't even remotely deserve one star but as we know that's my only option. I have NEVER been so upset with a company and I TRULY feel like they are scam artists. Right Choice Movers packed our house for a long distance move and also loaded our moving containers. All seemed to go ok until of course we got to our destination and unpacked. Every single piece of furniture was damaged, that is no exaggeration. The movers at our new location that we hired to unpack our moving containers were in shock by the way our containers were originally packed. They took dozen of photos to protect themselves because items were packed so incorrectly and we were finding so many damaged things. My beautiful wooden bedroom dressers have huge gouges and scratches in them from not being wrapped, we have a broken TV, my baby's brand new, never before used crib is a mess with huge black scratches, gouges, and chipped paint, there were two boxes with glass frames and wooden collections pieces that were literally all thrown into a box together, on top of one another, not wrapped, no cushions between them, our expensive leather sofa we had to save a year for has rips and tears all over, original paintings were just thrown into the containers not wrapped and have scratches all over, but the most heart breaking...SEVERAL pieces of my grandmother's crystal (some from her wedding 70 or so years ago) were shattered from the rushed, awful packing job this company did. There are no words to express how disappointed I am and full of regret I am for hiring them. When I called to explain what had happened AND emailed over pictures of all the damaged items, they were rude and short with me. First asking me if I was there to "supervise" the packing. I was not aware your employees needed supervision for one, two, there were three of them who were packing in three different rooms. Did I need to bring my whole family down so each of your employees were being supervised??Here's where their scam pays off...because I didn't use their moving truck and they didn't move my items themselves to the next location, there's nothing they would do for me. Think about that...they could literally do the st job they wanted at packing my items, throwing things in boxes with complete disregard, knowing if something broke, they can get away with it. There's ABSOLUTELY nothing protecting the customer. I'm in complete shock that they can see the damages and choose to do nothing for their carelessness. So there nothing more I can do but stare at my broken, once beautiful, 70 year old crystal pieces and my baby's brand new crib with giant gashes all over it and write this review. I URGE you not to use them...you will most definitely be sorry.

Initial Business Response /* (1000, 5, 2014/12/22) */
We have contacted Mr. [redacted], came to an agreement, and got a check out in the mail to him today.
Thank You!