Right Click

These people have been calling me for the last few weeks and hanging up each and every time. I use a voicemail transcription service and have blocked the number. That means they get the greeting and a prompt to leave a message. Instead I can hear people yelling or in a call center and then they hang up. I now have them marked and reported as spam, because that is exactly how they are acting.

The accusations from complainant are totally false! This contract was negotiated, agreed and executed legally by the complainants previous superior, who was an authorized legal signor of legal documentsAs a supplier, we have fulfilled all our contractual obligationsThis contract was written non-cancellable, whether the complainant's needs changes or notIt seems the complainant wanted to cancel a legal contract that they are obligated to, and simply trying for force their way outTheir request of buyout quotation was send to them on time tooIn conclusion, this contract is non-cancellableThanks President Right Click Inc

The accusations from complainant are totally false! This contract was negotiated, agreed and executed legally by the complainants previous superior, who was an authorized legal signor of legal documentsAs a supplier, we have fulfilled all our contractual obligationsThis contract was written non-cancellable, whether the complainant's needs changes or notIt seems the complainant wanted to cancel a legal contract that they are obligated to, and simply trying for force their way outTheir request of buyout quotation was send to them on time tooIn conclusion, this contract is non-cancellable.ThanksPresident Right Click Inc

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The response does not address the main issue that is the unconscionable conduct with regards to pricing & price gouging There is no dispute as to a legally authorized signer and a legally binding contract; the dispute is what the true intentions were of the seller upon negotiating a lease The seller’s response that a contract is legally binding is clearly meant to obfuscate the undeniable fact that the seller funded a copier lease at 135% of the MSRP - a funding amount without basis or precedent, a lease amount which includes a $3,service contract based on a grossly inflated monthly copy estimate - an estimate that seller would know to be inflated based on staff size and historical volumeFurther, seller's unprofessional conduct thus far catalyzed the resolve to discontinue business with the seller, irrespective of change in business needs On March **, 2016, I contacted seller about an impending move and inquired as to the steps needed to take since, according to the contract, the machine could not be moved from the current location without the approval of seller & lessor I also asked about an upgrade - an upgrade done through seller After several days of no response I contacted the lessor directly, who then had to contact seller to provide me with a buy-out quote I received the buy-out quote April **, On April **, 2016, I again contacted seller and lessor, outlining my concerns with the lease and the equipment As of April **, I heard nothing and so was forced to move forward with a Revdex.com complaint As yet unresolved is the impending office move that, per the lease terms, should equipment need to be moved, it must be approved by seller and lessor Logistics for a move must also be approved by the seller and lessor Should seller or lessor fail to respond to my inquiries regarding moving the equipment, this not only highlights the unprofessional conduct but would also force us to violate the terms of the lease by either moving the equipment, or by having to leave the equipment outside of our "exclusive control and possession," and be unable to provide "reasonable access to inspect the equipment,"(Terms and Conditions)That seller knowingly over-funded for equipment in 2012, and has thus far been disinclined to acquiesce to requests for explanation speaks to the true intent of the original sale and is indicative of unconscionable conduct with regard to same That seller has been demonstrably unresponsive has exacerbated the difficulty in reaching a resolution and could force us to violate the terms of the lease regarding equipment location and use, forcing us to forfeit our warranty The machine in question’s MSRP in was $9, The lease was negotiated to be $per month, including taxes, for months(Seller negotiated the contract to be tax-exempt as we are a non-profit organization, however failed to disclose - or perhaps just failed to do reasonable research to find out - that South Carolina doesn't allow for tax exemptions on leases such as this one.) The full contract will be $27, Seller’s net will presumably be $22,As of this writing, we have satisfied months of contractual obligations for a total of $18,525.20.00, leaving $9,to be paid – less than the original MSRP The motivation to end the contract is not due to a change in needs but, rather, the need to change who we do business with after discovery that the seller engaged in questionable business practices We are moving no later than May **, and will need a resolution one way or another no later than Monday, May ** Without permission from seller & lessor to move the equipment, we will be between a veritable rock & hard place, and will still be contractually obligated to pay for a machine and service contract - a contract that we contend was unconscionably inflated for seller's financial gain In short: Between what we believe was unconscionable conduct on seller’s part in and unprofessional conduct thus far regarding this issue, as well as our move, we believe the contract is void and that any remaining payments to lessor should be worked out between seller and lessor In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The customer misunderstood the total value of the equipment and ACCESSORIES, AND SERVICES included this contract. This contract was awarded to Right Click Inc. after the customer had reviewed 3+ bids as they should have. This contract covers extra logistics and services and accessories that the customer totally misunderstood. Again, this contract was totally legal, and followed the leasing company's guideline, and as a service provider in this contract, we have fulfilled our contractual obligations. Should the customer like to upgrade their equipment and service to meet their latest needs, we will provided a competitive bid. Thanks.