Right Price Motors, LLC

In responce to your letter [redacted] We sell rebuilt salvage car's, all customers sign a buyers order that states they understand they are buying a rebuild salvage car We have no intrest in returning any money, also the person who filed the complant is not the purchaser All customer have option to inspect our car's previous to purchase

In responce to complaint [redacted] we sold this car back on Feb 21-it had a day 50/warranty, which has long expiredWe own nothing to the customerThe repair issues are not our responsibility, were sorry they are having problems, but we can't warrant a car forever.Thank you.Artis L E [redacted]

Complaint: [redacted] My wife and I were lied to by right price motorsWhen asked why it was a salvage title, his response was because it was a donated vehicleMr [redacted] assured us that the car had never been in an accidentWe were never shown the inspection paperworkAlso, I didn't appreciate being told to come to his place of business so "he can show me what kind of man he is" and kick my ***I sure hope he doesn't sell another death trap car to someone where they get seriously injured or killed because of it

In response to complaint ID *** submitted by *** *** *** was interested in Honda Civic and agreed to put $down to avoid another customer of buying vehicle while loan was being processedWe both verbally & written on purchase agreement that the car had a
rebuilt salvage titleWe further said that the only way to get a refund was if the loan wasn't approved to which they agreedLoan was approved but they alter had hesitation to the rebuilt salvage titleOur office is open on Sunday's so we could have potentially sold the car that we held for *** ***Customer said car was salvagedWe can not sell a salvaged carThis vehicle has a rebuilt salvage titleOut of good faith, we have mailed customer back the full amount of $1,that was down payment

In responce to complaint [redacted] we sold this car back on Feb 21-2017 it had a 30 day 50/50 warranty, which has long expired. We own nothing to the customer. The repair issues are not our responsibility, were sorry they are having problems, but we can't warrant a car forever.Thank you.Artis L....

E[redacted]

I am rejecting this response because:
The car was put into storage for 3 months after purchased as was not driven. Coincidentally a warranty was given for the engine. The car had mechanical issues pertaining to the engine 200 miles driven in. I informed the owner and he was willing to assist me, but after two days he came back and said the amount would have been costly to him and he was not willing to assist me. The car is currently in the shop and further mechanical damages has been discovered with the engine, air conditioner, windshield wiper etc on damaged side from the accident (salvage title). unfortunately Right Price took advantage of a 72 year-old man by failing not to make no attempt to fix prior to sale or disclose these issues. This was a costly price and some reimbursement shall be warranted.
Regards,
[redacted]

Business provided copies of auto purchase signed documents

Complaint: [redacted]
My wife and I were lied to by right price motors. When asked why it was a salvage title, his response was because it was a donated vehicle. Mr. [redacted] assured us that the car had never been in an accident. We were never shown the inspection paperwork. Also, I didn't appreciate being told to come to his place of business so "he can show me what kind of man he is" and kick my [redacted]. I sure hope he doesn't sell another death trap car to someone where they get seriously injured or killed because of it.

3-20-16Right Price Motors, 1495 S. High Street, Columbus, Ohio 43207Hi:In responce to the complaint we told the customer we purchased the car from [redacted], it was donated to the [redacted], we did not repair the car, we did a safety inspection only, [redacted] sells all cars...

salvage, we told customer we don't use carfax because well normally sell all rebuild salvage cars, the car was sold as is with no warrenty, we have viewed this car after the accident have pictures of all damage & the lower control broke from wheel being driven back from hitting another car. The car was dropped of in our entrance blocking our buisness we moved the car to the storage lot next door. I called customer he said [redacted] We are sorry for the situation & thankful no one was hurt, but  have no desire to refund any money we did nothing wrong. the car broke because it was wrecked into another car, no rust was on the part that broke at the factory weld. we are open to have another shop view the part & pay for the opinion, we know this was not our fault.complaint ID [redacted]Thank you.

In responce to your letter [redacted] We sell rebuilt salvage car's, all customers sign a buyers order that states they understand they are buying a rebuild salvage car.  We have no intrest in returning any money, also the person who filed the complant is not the purchaser.  All customer...

have option to inspect our car's previous to purchase.