Right Size Health and Nutrition LLC

Initial Business Response / [redacted] (1000, 5, 2015/07/07) */ The auto shipments have been cancelled and the customer has been refunded for the two auto shipments they received Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) The company successfully stopped the shipments and refunded the money to my accountThank You

Initial Business Response / [redacted] (1000, 5, 2015/05/28) */ Customer purchased the product via the webThe terms on the web are as follows: OFFER DETAILS: You may cancel your order at any time by calling X-XXX-XXX-XXXXThere is a 30-day money-back guarantee on all ordersIf you have chosen our Starter Kit continuity program and we have not heard from you within the first days, we will fill your next order of two(2) canisters and charge your credit card the pre-approved amount of $To return product or cancel your subscription and avoid delayed billing, you must call Customer Service at X-XXX-XXX-XXXX for return instructionsYou may keep your blender bottle with our complimentsCancelling your order will automatically cancel auto-shipments if you enrolled in this programCustomers are responsible for return shipping fees There is a day money back guarantee, however in order to cancel the 1st auto shipment the customer must call within the 1st days after receiving the trial offer to cancelThe customer can still return the product for a full refund by calling customer service @ X-XXX-XXX-XXXX and requesting an RMA

Initial Business Response / [redacted] (1000, 5, 2015/09/14) */ The customer has been refunded the full amount Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) I got a phone call from Heidi representing RightSize on Sept She did indicate a paper check refund would be issued and it would arrive by mail in 2-weeksIf the check does arrive in that time frame and is successfully deposited, I will accept the response, but not until then Final Consumer Response / [redacted] (2000, 8, 2015/09/16) */

Initial Business Response /* (1000, 10, 2015/07/02) */
Customer has been refunded $

Initial Business Response /* (1000, 5, 2015/09/14) */
The customer has been refunded the full amount.
Initial Consumer Rebuttal /* (3000, 7, 2015/09/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I got a phone call from Heidi representing RightSize on...

Sept 12. She did indicate a paper check refund would be issued and it would arrive by mail in 2-3 weeks. If the check does arrive in that time frame and is successfully deposited, I will accept the response, but not until then.
Final Consumer Response /* (2000, 8, 2015/09/16) */

Initial Business Response /* (1000, 5, 2015/05/28) */
Customer purchased the product via the web. The terms on the web are as follows:
OFFER DETAILS:
You may cancel your order at any time by calling X-XXX-XXX-XXXX. There is a 30-day money-back guarantee on all orders. If you have chosen our...

Starter Kit continuity program and we have not heard from you within the first 15 days, we will fill your next order of two(2) canisters and charge your credit card the pre-approved amount of $87.90. To return product or cancel your subscription and avoid delayed billing, you must call Customer Service at X-XXX-XXX-XXXX for return instructions. You may keep your blender bottle with our compliments. Cancelling your order will automatically cancel auto-shipments if you enrolled in this program. Customers are responsible for return shipping fees.
There is a 30 day money back guarantee, however in order to cancel the 1st auto shipment the customer must call within the 1st 15 days after receiving the trial offer to cancel. The customer can still return the product for a full refund by calling customer service @ X-XXX-XXX-XXXX and requesting an RMA.

Initial Business Response /* (1000, 5, 2015/07/07) */
The auto shipments have been cancelled and the customer has been refunded for the two auto shipments they received.
Initial Consumer Rebuttal /* (2000, 7, 2015/07/09) */
(The consumer indicated he/she ACCEPTED the response from the...

business.)
The company successfully stopped the shipments and refunded the money to my account. Thank You