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RightSignature Reviews (7)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11092424, and find that this resolution is satisfactory to me.
Regards,
S[redacted]

Hello,
This seems to be a misunderstanding. Our company provides an esignature service. This complaint is regarding technical support for a computer. Often it happens that users get sent documents to sign by tech support companies, and are charged by those companies, not ours....

That is the case here; we did not charge this person and thus have no way to offer a refund. 
Again, this is a misunderstanding and we are being mistaken for a separate company. We are simply a third party facilitator of the e-signed document.
Thank you.

Review: This company was supposed to clear my computer system network which was not accomplished. They have a 30 day money back guarantee. When I called to report I was still having major issues they refused to refund my money in spite of their guarantee. And then proceeded to argue about it. I am not happy and request a full refund.Desired Settlement: I would like the funds of 124.99 returned to my credit card.

Business

Response:

Hello,

Review: I WAS DUPED BY A SCAM COMPUTER REPAIR COMPANY(SPURTEK.COM) INTO THINKING I HAD A 'WORM' IN MY COMPUTER AND WAS TOLD ONLY SPURTEK COULD REPAIR IT AND ONLY IF 'FORGING' SO TO SPEAK A CHECK WITH MY ALLEGED SIGNATURE TO BE MADE OUT TO THEM.RIGHT SIGNATURE COERCED ME INTO PICKING A SPURIOUS SIGNATURE SAMPLE THAT SUPPOSEDLY LOOKED LIKE MINE IN ORDER FOR THE REPAIR TO BE MADE.I PAID $250 FOR AN ALLEGED REPAIR WHICH WAS ALLEGEDLY PERFORMED ON MY COMPUTER FROM AFAR.APPARENTLY SPURTEK AND RIGHT SIGNATURE HAVE FORGED A SLICK SCAM OF WHICH I WAS A VICTIM.Desired Settlement: I WANT MY MONEY BACK.SHAME ON BOTH OF THESE SCAM COMPANIES.

Review: The website acts as a third party advocate who sends documents to sign via their website and provides that data to the originating party requesting the signature.This complaint is regarding a rental agreement which was sent to me in an email by the originator. That rental agreement was signed and sent directly to the originator from me. Rightsignature.com has been told to stop sending the emails and refuses to do so. The continue send emails with a FINAL NOTICE.They provide a link to dismiss: To dismiss this and future reminders for this document, click:https://rightsignature.com/documents/FSP2[redacted]473I/parties/CY5[redact... This takes you to their home page only.Below is a partial list of emails I've received:On 1/28/2014 6:16 PM, RightSignature.com wrote: Hello Chuck Maxcy, The document sent by Gary Knight is awaiting your signature: Filename: rentalAgreement1255470_Esign.pdf Reference #: FSP[redacted]73I Subject: Rental Agreement Message: Please sign this document. This document expires at 01/29/2014 04:00 PM, so please sign it as soon as possible. FINAL Reminder to sign document rentalAgreement1255470_Esign.pdf Hello Chuck Maxcy, The document sent by Gary Knight is awaiting your signature: Filename: rentalAgreement1255470_Esign.pdf Reference #: 4VF[redacted]IK2 Subject: Rental Agreement Message: Please sign this document. This document expires at 01/19/2014 04:00 PM, so please sign it RightSignature.com The originator states he has the signed copy, has apologized for continued emails from right signature and states he has requested it stop.Desired Settlement: Stop any and all emails from rightsignature.com to my email address: [email protected] This can be a permanent ban on my email address. I will NEVER use their services for anything.

Review: I contacted Right Signature a little bit over 2 months ago with regards to obtaining a refund on the last month of service that I did not complete as well as cancel out my program. Consequence to that my fee was not refunded and in actuality the services werent cancelled either. Pursuant to that yet ANOTHER month was charged to an account I planned on not using anymore which cause Non-sufficent funds fee to be added into my account causing the account to go into the red because since I am not using that account anymore there are no funds in it. I called again to speak to someone and see what happened and see why my account is still active and being charged and the young lady that answered pretty much called me a liar and told me that no one from her team would cancel me over the phone nor tell me they can process a refund. That to me was very uncalled for and insulting to begin with. I have had to schedule myself to call this company as many times as I have because of the time difference when I can call they are closed. I wouldn't waste my time otherwise. I did not appreciate to be called a liar and also be told that I had to recieve a call back whenever somone was available in order to ask for a refund again and see what can be done. And that there was a possibility that I didn't get a refudn back because unfortunately whoever I spoke to last noted NOTHING on our conversation and she couldn't verify we spoke.Desired Settlement: I am seeking my full refund of the last 2 months and the reimbursement of my NSF fees that are completely uneccessary for me to have gotten in the first place.

Review: I was contacted by secure billing about they said I closed a bank account 4 years ago and that I owed that bank money. Told me they wre gonna show up at y job, taking me to civil court then to criminal court, which I found out later from the local police Chief that they were scamming me for money. They took out the first 322.10( which I have not recover/or got back yet) they were also gonna charged me 322.10 2 more times. I called and left them 5 messages and emailed right signature over and over they would respond to me, I had new debit card info to give them, I did this before I spoke to the local police chief. This has cause my family a great hardship, I am disabled for 6 years now and my husband since last year he is in remission from cancer.I want them to pay for what they have done they should have to pay me 3 times what they took from meDesired Settlement: I should get the 322.10 back at the very least, butI think they should have to pay me 3 times what they took.

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Description: COMPUTERS HARDWARE, SOFTWARE & SERVICES, COMPUTER SOFTWARE PUBLISHERS & DEVELOPERS, COMPUTERS - MULTIMEDIA

Address: 8 East Figueroa Street, Santa Barbara, California, United States, 93101

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