When I put in a reservation, I specifically requested a pull away bedI was told I would recieve oneWhen I paid for the room, I was told only a air mattress was availableThat's not acceptable with a man with a messed up spineI was told I would recieve a $refundThat's not acceptable when I have no other choice but to accept the offer at such a short noticeWhen I called neighboring hotels, no other hotel would charge me less than $for a last minute booking
When I put in a reservation, I specifically requested a pull away bedI was told I would recieve oneWhen I paid for the room, I was told only a air mattress was availableThat's not acceptable with a man with a messed up spineI was told I would recieve a $refundThat's not acceptable when I have no other choice but to accept the offer at such a short noticeWhen I called neighboring hotels, no other hotel would charge me less than $for a last minute booking