Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]The work has not been completed and the AC is still not working; she want to actively pursue this compliant and have the AC fixed prior to the start of the warm weather Regards, [redacted]
[redacted] gave a price but never said anything about excavating. They gave her a price to replace the condenser and she threw them out and cursed them. They left and she hired another company to do the work. After that, the customer called and wanted them to do the service. They... said they could but there would be a full charge for it or she could go back to the company that installed the unit. She wanted them to do it and they took care of the matter. They fixed the problem that should have been taken care of by the business that installed the system. If [redacted] was sitting in the truck, he was probably letting the system clean the impurities. They can't do anything else until that happens. They tried to help her out and are a customer oriented business. The customer needs to call the business who installed the system as her service provider to fix any issues she may have.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]The work has not been completed and the AC is still not working; she want to actively pursue this compliant and have the AC fixed prior to the start of the warm weather Regards, [redacted]
[redacted] gave a price but never said anything about excavating. They gave her a price to replace the condenser and she threw them out and cursed them. They left and she hired another company to do the work. After that, the customer called and wanted them to do the service. They... said they could but there would be a full charge for it or she could go back to the company that installed the unit. She wanted them to do it and they took care of the matter. They fixed the problem that should have been taken care of by the business that installed the system. If [redacted] was sitting in the truck, he was probably letting the system clean the impurities. They can't do anything else until that happens. They tried to help her out and are a customer oriented business. The customer needs to call the business who installed the system as her service provider to fix any issues she may have.