[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:all we want is for him to show us how he pumped the tankIt is impossible without digging the septic open which was never done until we had it doneYou cannot pump through the vent pipeIt is impossible to get to the tank this wayIt must be dug openAs for a broken pipe ,there was none There was a blocked exit pipe going to the drain fieldAs for the snow, it is gone now and the site is quite visible Anytime you want to meet us there and show us how it was done,we'll be thereIt's not so much the money, it's the principle of itHow many other people were charged for services that were not done properly? As for witnesses, we have several alsoThank you Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:all we want is for him to show us how he pumped the tankIt is impossible without digging the septic open which was never done until we had it doneYou cannot pump through the vent pipeIt is impossible to get to the tank this wayIt must be dug openAs for a broken pipe ,there was none There was a blocked exit pipe going to the drain fieldAs for the snow, it is gone now and the site is quite visible Anytime you want to meet us there and show us how it was done,we'll be thereIt's not so much the money, it's the principle of itHow many other people were charged for services that were not done properly? As for witnesses, we have several alsoThank you Regards, [redacted] ***