Pleas accept my deepest apologies on your stay not being a pleasant one, while you where with usPlease know that it is very important to us that all of our guest feel secure and comfortable while they stay with usWhile I wish that you brought your dissatisfaction to our attention while you where with us so we could make the remaining part of your stay comfortable I am glad that you brought these items to my attentionI assure you that we abide by a security measure to ensure that all out guest personal information (including credit card numbers) are secure at all timesThe authorization binder dies stay behind our front desk, which required one to have a key or code to access behind the desk and contains only the last digits of the credit cardThis binder is located behind the desk to offer the front desk agent quick access to this information to expedite the check in processWhile I do understand your concern, we will look into alternate methods and additional ways that we can add security to the binder of information.I also apologize that the fire alarm went off during your stay making you feel uneasy and the water lacking in heat, which added to your dissatisfactionWhile I wish it was possible for me to extend the hospitality of giving you complimentary nights at other Comforts Inns to show you that as a brand we do not operate like this, each property is individually ownedI would like to extend the offer of offering you a complimentary night here at the Comfort Suited SouthportIf you would like to take me up on this offer, please call me directly at [redacted] .Once again, I do apologize and hope that you will give us another chance to prove to you that we can offer the hospitality you deserve.Sincerely, Aaron M***General Manager
Pleas accept my deepest apologies on your stay not being a pleasant one, while you where with us. Please know that it is very important to us that all of our guest feel secure and comfortable while they stay with us. While I wish that you brought your dissatisfaction to our attention while you where...
with us so we could make the remaining part of your stay comfortable I am glad that you brought these items to my attention. I assure you that we abide by a security measure to ensure that all out guest personal information (including credit card numbers) are secure at all times. The authorization binder dies stay behind our front desk, which required one to have a key or code to access behind the desk and contains only the last 4 digits of the credit card. This binder is located behind the desk to offer the front desk agent quick access to this information to expedite the check in process. While I do understand your concern, we will look into alternate methods and additional ways that we can add security to the binder of information.I also apologize that the fire alarm went off during your stay making you feel uneasy and the water lacking in heat, which added to your dissatisfaction. While I wish it was possible for me to extend the hospitality of giving you complimentary nights at other Comforts Inns to show you that as a brand we do not operate like this, each property is individually owned. I would like to extend the offer of offering you a complimentary night here at the Comfort Suited Southport. If you would like to take me up on this offer, please call me directly at [redacted].Once again, I do apologize and hope that you will give us another chance to prove to you that we can offer the hospitality you deserve.Sincerely, Aaron M[redacted]General Manager
Pleas accept my deepest apologies on your stay not being a pleasant one, while you where with usPlease know that it is very important to us that all of our guest feel secure and comfortable while they stay with usWhile I wish that you brought your dissatisfaction to our attention while you where with us so we could make the remaining part of your stay comfortable I am glad that you brought these items to my attentionI assure you that we abide by a security measure to ensure that all out guest personal information (including credit card numbers) are secure at all timesThe authorization binder dies stay behind our front desk, which required one to have a key or code to access behind the desk and contains only the last digits of the credit cardThis binder is located behind the desk to offer the front desk agent quick access to this information to expedite the check in processWhile I do understand your concern, we will look into alternate methods and additional ways that we can add security to the binder of information.I also apologize that the fire alarm went off during your stay making you feel uneasy and the water lacking in heat, which added to your dissatisfactionWhile I wish it was possible for me to extend the hospitality of giving you complimentary nights at other Comforts Inns to show you that as a brand we do not operate like this, each property is individually ownedI would like to extend the offer of offering you a complimentary night here at the Comfort Suited SouthportIf you would like to take me up on this offer, please call me directly at [redacted] .Once again, I do apologize and hope that you will give us another chance to prove to you that we can offer the hospitality you deserve.Sincerely, Aaron M***General Manager
Pleas accept my deepest apologies on your stay not being a pleasant one, while you where with us. Please know that it is very important to us that all of our guest feel secure and comfortable while they stay with us. While I wish that you brought your dissatisfaction to our attention while you where...
with us so we could make the remaining part of your stay comfortable I am glad that you brought these items to my attention. I assure you that we abide by a security measure to ensure that all out guest personal information (including credit card numbers) are secure at all times. The authorization binder dies stay behind our front desk, which required one to have a key or code to access behind the desk and contains only the last 4 digits of the credit card. This binder is located behind the desk to offer the front desk agent quick access to this information to expedite the check in process. While I do understand your concern, we will look into alternate methods and additional ways that we can add security to the binder of information.I also apologize that the fire alarm went off during your stay making you feel uneasy and the water lacking in heat, which added to your dissatisfaction. While I wish it was possible for me to extend the hospitality of giving you complimentary nights at other Comforts Inns to show you that as a brand we do not operate like this, each property is individually owned. I would like to extend the offer of offering you a complimentary night here at the Comfort Suited Southport. If you would like to take me up on this offer, please call me directly at [redacted].Once again, I do apologize and hope that you will give us another chance to prove to you that we can offer the hospitality you deserve.Sincerely, Aaron M[redacted]General Manager