Rio Food & Liquor Reviews (1)
Review: Prepaid for gas on a credit card. Only filled up $52.16. Asked for change and refused to refund the difference.
I went to Rio Food and Liqor on 12/10/13 between 1:00pm- 1:15pm to pump some gas. I had to go inside to the counter to prepay for gas as the machine at the pump was not taking my credit card. I told them to put $60 on #2 and to also charge me for the bottle of soda I picked up. Total charge came out to $62.10. I went to pump my gas and filled the tank. The meter stopped pumping gas at $52.16. I went back inside to tell the clerk I need change back since I only filled up $52.16. The owner was standing behind the counter and told me no I cannot get the change. He tells me to go get some food to make up the difference. I go find some things and go back to the counter. He sees me back with the food and then tells me to leave. I had to leave the food on the counter and leave. I tried taking a picture of the register that showed he owes me $7.84 for the difference but quickly cleared it when I took out my phone to take a picture. I am getting charged $62.10 for gas and soda when I only spent $54.26 for gas and soda. He stole $7.84 from me. I did not get any product from this gas station for that amount of money.Desired Settlement: I would like the $7.84 he owes me mailed in the form of a check to my home address.
I have gone through the receipts for that day and I did not find anything for the transaction amount of $62.10 the closest one I find is for $61.88.
We don't take credit cards outside on the pump only inside and then we put the change if any back on to the credit card, we do this every day.
The person that was behind the register is now on vacation and wont be back for another 2 weeks, so please let me know how you would like to resolve this situation or I need to extend the time so that I can talk to the person that handled this transaction.