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RIO Sport & Health Club

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RIO Sport & Health Club Reviews (1)

Review: Here is our situation: for some time ago me and my wife we were members of RIO Sport & Health Club. I discontinued my service last Spring (my wife discontinued it even earlier). Recently we found very good offer on [redacted] that RIO Sport & Heals offers 30 days membership for family just for $30, so we decided to accept it and give another chance to the club that we visited before. I carefully read all restrictions and conditions, didn't find any suspicious, so we bought it. Here is the restrictions:=====================================================Limit 1 per customer, additional as gifts Must be 21 years+ and live or work within the county of club location purchased to redeem Not valid toward existing dues Membership must be activated within 60 days of receiving voucher Not valid for customers who have used a 30-day trial within the last 6 months Valid at any listed location All services must be redeemed by same customer/couple/family within 30 days of first visit; couple/family members must residein the same household Except where noted in the Fine Print:Cannot be combined with any other offer or promotion Tax and gratuity are not includedPAID VALUE ($30) EXPIRES: 02/12/2018PROMOTIONAL VALUE ($100) EXPIRES: 04/19/2013======================================================This afternoon (3/4/2013) I tried to visit the club and do some exercise but I was very surprised that I can't use the offer because I used to be a member. According to the gay who I was talking with, the have there own restrictions and according to that restrictions cannot be accepted for previous members. I asked him why this statement is not mentioned on the cupon and he asked that he doesn't have any idea and just suggested me to enroll again. I asked to talk with his manager but that guy also said something about their policy and that it's not allowed. So I had to go with nothing...I believe that something wrong with this situation and it's not the way how it should be.Desired Settlement: I just want be able to use my cupon and visit the club for the 30 days that was stated in the offer

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Description: Health Clubs

Address: 9811 Washingtonian Blvd., Gaithersburg, Maryland, United States, 20878

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