Rise to Heights Public Adjuster Group

I signed a contract with this company in July of to repair hail damage to my homeIt is now January of and I still don't have the repairs fixedFor the last and a half months I've had a blue tarp taped to my vinyl siding to cover a hole where the window was removed and not replacedThis company had no problem cashing my check but give nothing but excuses on why the work is not being completed

Initial Business Response / [redacted] (1000, 9, 2015/07/22) */ Contact Name and Title: [redacted] We have resolved the situation with the homeowner Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/07/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) Nationwide has not made any repairs to my properties FOR THE ENTIRE YEAR that I had a contract with them! My damages are now EXTENSIVE, which was not the case when I first hired Nationwide Public Adjuster Group, one year agoThe entire attic is filled with mold and mildewI have extensive water damages from my roof, to the attic, to my 2nd floorADDITIONAL Walls will need to replaced, electrical fixtures and wiring needs to be completed, more areas of my properties needs to be repaired and painted in addition to my original insurance claimMy attic ceiling has fallen due to the roof left exposed to the rain, and snow for a year by Nationwide Public AdjusterThey made no attempts to protect or repair my roof and other concernsMy once beautiful attic is now covered with MOLD AND MILDEW FROM the CEILING TO THE FLOORS! It now looks like something from a HORROR MOVIE! I HAVE BEFORE AND AFTER PHOTOS! It is NOW costing me much more money now than what my original insurance claim was for and what [redacted] Insurance had agreed to pay, due to Nationwide Public Adjuster Group holding out from making repairs and trying to milk the insurance company for more moneyI HAD TO AGREE TO PAY them their 35% ($3856.02) in order for them to cancel the contracts, FOR the two insurance claims that I've made FOR BOTH OF MY PROPERTIES (one each),and the three that Nationwide made without my knowledge, SO that I could begin making repairs to close these claimsSo that I may seek insurance for my properties DUE TO NATIONWIDE MAKING ADDITIONAL INSURANCE CLAIMS WITHOUT MY KNOwLEDGEMy insurance company has cancelled my insurance policiesI was in GREAT STANDING WITH MY INSURANCE COMPANY FOR YEARS UNTIL I HIRED NATIONWIDE PUBLIC ADJUSTER GROUPMy insurance policies were cancelled and No one will give me insurance now until the claims are closed and the repairs are made! They got paid $3856.02) for destroying my properties by not making repairs, for causing me to go into debt in trying to make the needed repairs they did not make, they got paid for making additional insurance claims without my knowledge that caused my insurance policies to be cancelled, they got paid for bringing me much stress and anxiety into my lifeNationwide had been lying to me from the beginning, lying to me about the extent of needed repairs and stating they were waiting on a response from [redacted] Insurance for over a year nowThe Illinois State Insurance Board has confirmed that my insurance company has made several contacts with Nationwide Public Adjuster GroupThey lied about waiting for a response from [redacted] InsuranceThey had no intentions in making any repairsThey make their money from victims and fools like me, having their sales reps lie about the services to be rendered, and encouraging into signing a contractWearing poor people like me down until we simply get fed-up! Nationwide then take their cut-in-pay without making repairs and next seek-out other victimsI've searched the web sites, and their are similar complaints about Nationwide posted! Nationwide Public Adjuster Group need to be investigated thoroughly, not just because of my situation, or the victims before me, but to PREVENT these NIGHTMARES from happening to others! Nationwide did give me a release from my contracts, but they also collected $for services not renderedIf Nationwide wants to do right by me,and IT'S WHAT I WANT, they need to REFUND ME the $to make the needed repairs in addition, for the NEWLY NEEDED EXTENSIVE REPAIRS due to their neglect for over a year for doing ABSOLUTELY NOTHING!!!!!!!!!!!!!!!!!!!!!!! Final Consumer Response / [redacted] (4200, 17, 2015/08/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) Nationwide Public Adjuster Group claims that they have not done anything wrong, but they definitely has not done anything right! The only agreement that was made between Nationwide and myself was for me to agree to sign over a portion of the insurance checks to Nationwide so that they could get paid for doing absolutely nothing and to cancel all of my contracts with Nationwide, so that I may start on repairing some of the extensive damages created, due to Nationwide's lack of repairs to my propertiesOtherwise, I would have been still stuck waiting for Nationwide to do absolutely nothing! As far as my insurance company [redacted] is concern, I did have problems with [redacted] Insurance due to their lack of communications and not returning my phone calls to explain what they were going to pay, who was going to make the repairs and howThis is the reason why I signed on with NationwideI hired Nationwide to communicate with [redacted] Insurance and to repair my properties, that has not happened yet, to this day 8/4/According to the State of Illinois Insurance Board, Badger Insurance had assigned ample money to Nationwide to repair my properties in 2014, but Nationwide deliberately failed to advise me and failed to make any attempts to repair my properties by lying to me stating, that they were still waiting for Badger Insurance to respondAlso, according to the State of Illinois Insurance Board, [redacted] Insurance had been responding to Nationwide all along, but Nationwide was the one who was holding out trying to milk the insurance company for excess payments and not communicating the truth to me at my now extensive repairs needs since June to July 2015! This is the Truth and people should be made aware of Nationwide Public Adjuster Group's SCAM tactics!!!!! Final Business Response / [redacted] (4000, 15, 2015/08/04) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @gmail.com We have worked out an agreement with the customerNationwide has not done anything wrongThe customers main complaint is with her insurance company [redacted] that did not approve the damage to the roof

I would not recommend this placeThey combed my area looking for people to have their roofs checked outI sign a contract so they could deal with my insurance company and they tell them that my shingles are shot and need to be replacedSo after my insurance company paid for repair on the damage, they tell me I have to have it replaced in a monthAnd when Nationwide received the check, they said they are too expensive to do jobs like that for so littleNow I'm stuck paying for a new roof

Since March I was told they were waiting for the weather to change before the work could beginIn May I called twice only to be told that they was waiting for my city to grant the building permit then they would beginEarly June I called and was told that it was hard to get permits in my city but they should be starting in a couple of weeks On June I called and got the same response, so I decided to contact the city to find out why was it so difficult to obtain a building permit and to my surprise their answer was they had no indication of a permit being filed for my propertyIv'e been lied to all this time

Office staff is clueless to what is going onThe representives in the field seem knowledgeable and through when meet with my insurance adjuster and got a complete job approvedI had appointments that were no shows for a salesperson to wrap up the job but it weeks for the office to find out it was a noshow by thier people each timeOn Aug we meet with the salesperson who again was great and expieranced Now it is 9/and was asked to pick up the building permit that was to be prepaidNope it was notI doubt if it was planned that way so I would have to payThe office promised me a check right away if I would Cover it but declinedDon't trust them

I definitely recommend this company, they filed a claim and get me a new roof only paying my deductible I think its a great option because they told me how much is a new roof and I rather pay just my deductible and use my insurance since I paid monthly

Hello my name is [redacted] , I wanted to do the opposite of what most people doI wanted to write a compliment about how wonderful this company’s services are First I would like to start by saying just like most Americans, my wife and I live a very busy life between work and kids I started noticing a lot of my neighbors were getting new roofs at the same time so I decided to inquire how this was happening I spoke to one of my neighbors and they gave me nationwide public adjusters contact information Just like anyone I did my research on the companyI was impressed with their credentials I decided to give this company a shot since I didn’t have the time to do it myself nor did I want to try to take on my insurance company all by myself I was so happy I made this choice because they initially declined my claim This company fought so hard for my home to get approved They kept me informed throughout the whole process I was very overly impressed on how well they handled my claims process The end result was a new roof and siding This company is well worth their commission fee and more I am a very satisfied customer, and I would tell anyone thinking about this signing up to not even think twice because their slogan is true, they will fight for you