Risezone Solutions

Spoke to Techs Andy & Richard and I have to say their expertise was highly valued to resolving my pc issues

The tech from Risezone was patient and helpful and continued looking for a solution to my problem until he found it, which was not easy.

They did a wonderful job for me. I am very pleased. Thak you

I was very satisfied with his patience and knowledge. It took much time and knowhow to resolve problems.

very pleased with the service will recommend to others

great servivc

great service and customer service p\all problems resolved quickly

good service now my computer is safe

I am very greatful for them. I have very little experience with computors and they are only a phone call away which I like

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: The reply from Risezone clearly shows how big of a FAKE they are. To begin with my laptop had no issues at all, they Know that I only called them to fix a minor issue that even my grandchildren could have done for me if they were able to come over to my house. And the only reason I called them is because they list themselves as [redacted] TECHNICIANS which is FALSE.  And to my regret I found later NUMEROUS complaints against this company listed on the internet. You can find this by googling their name. That's how bad this company's techs really are!! I pray no one gets fooled by them, like they almost did me. They DESTROYED all my documents and pictures and had to restart my [redacted] laptop back to the  manufacturers' version, because like they told me, it was the only way to re-start my computer, (after they had crashed it!!!.) It was all done by their fingers!!! not mine!
Regards,
[redacted]

The service of this company and support tech was awesome, very professional and the support tech was vey patient. I highly recommend this service to anyone

I am very happy with the work on my computer and Garry working to make it much and like it. Thank you

From: [redacted] <[redacted]>Date: Tue, May 24, 2016 at 5:52 PMSubject: Resolution of complaintTo: [redacted]This email is in response to Complaint ID #[redacted] against Risezone. They have agreed to a full refund. An email has been received confirming...

that they will refund my money. .Thank-you for your assistance in this matter.[redacted]. [redacted], LCSW, CCM

They were able to help me resolve my issues after being infected by a virus. This is a good company. Helped me a lot.

Contacted this firm after a message of a virus - all was taken care of in a timely and professional fashion. Very satisfied with the service.

its look good after work

I and my husband are extremely happy with the technicians and their knowledge. They fixed our laptops and now they are better than when they were new

I am happy with the knowledge and expertise of George. He was the technician that fixed my computer. Thanks,

very sattisfied service and answered all questions, thanks

I contacted this company today to help solve a problem that I was having with my printer and computer. They were able to detect many viruses within my equipment. They were able to fix it in a timely manner and I didn't even have to leave my home for the repairs. They also stayed in constant contact with me during each step of the process which was very much appreciated.