Risko Insulation

A letter of response was sent to Mr.AlmodavarPlease forgive the extremely late response as we just recently received the letterIf there are other letters that were not responded to please feel free to fax to us at 1-855-281-Dear Mr [redacted] , Your letter of complaint was received and the matter investigatedOur records do not show any previous contact with your business previous to the June dateHowever, this email is not to discuss that matterMy concern is that if you were told by our sales person that you had to pay to cancel a listing from last year, then that was incorrectThe job is to contact a place of business, speak to the authorized personnel, introduce themselves and state from where they are calling and proceed to sell a business listing along with various other aservicesClearly, according to your letter of complaint, that was not the case.Please note that the invoice was cancelled immediately and all info pertaining to your business place on our Do Not Contact ListThe sales person in question was made aware of the complaint and will be monitored on our endAll efforts are now being made to clean up or record with the Revdex.com with reference to situation such as theseSincerely, Customer Service Department Sent on: 8/3/3:35:PM

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards,

A letter with reference number *** was received and contact with the business was initiated and the matter resolved amicably.A call was made to the business yesterday and an employee within our Customer Service Dept Spoke to Mr*** *** and the secretary at the companyIt was
explained to them that there was nowritten contract but that we had initially sold to them back on October through Mr*** *** and that invoice was paid in the amount of $The invoice in question that resulted in the complaint was soldas a renewal lo Mr.*** but; as we see now, is not wantedThe person that initiated the complaint was the secretary, as informed to us by Mr***Mr*** informed ourCustomer Service Agent that he does not care of these types of calls to the businessIt was alsoinformed to us that they get a lot of calls with companies looking to market and sell to themUpon the completion of the call they were informed that no one was entitled to keep and use the service if it was not wantedand as such the invoice was cancelled There contact information will be placed on our Do Not Contact list.Please feel free to contact us if there are any questions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,

A letter of response was sent to Mr.Almodavar. Please forgive the extremely late response as we just recently received the letter. If there are other letters that were not responded to please feel free to fax to us at 1-855-281-1991. Dear Mr. [redacted], Your letter of complaint was received and the...

matter investigated. Our records do not show any previous contact with your business previous to the June 10 2015 date. However, this email is not to discuss that matter. My concern is that if you were told by our sales person that you had to pay to cancel a listing from last year, then that was incorrect. The job is to contact a place of business, speak to the authorized personnel, introduce themselves and state from where they are calling and proceed to sell a business listing along with various other add-on services. Clearly, according to your letter of complaint, that was not the case.Please note that the invoice was cancelled immediately and all info pertaining to your business place on our Do Not Contact List. The sales person in question was made aware of the complaint and will be monitored on our end. All efforts are now being made to clean up or record with the Revdex.com with reference to situation such as these. Sincerely, Customer Service Department Sent on: 8/3/2015 3:35:15 PM