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Rita's Bakery and Pizza

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Rita's Bakery and Pizza Reviews (1)

Hello, my name is *** *** and I am the owner and only one responsible for answering any questions about Rita's RestaurantOn the day in Question I was here briefly to see the group come in and long enough to know we had a few other tables here , it was the or 1:range, it was a group of
adults and I believe childrenWhen the group came in they were told to seat themselves, we have no hostess hereMy daughter *** put two tables together for themIt was not minutes until they received their menus, I know this because we have cameras in the restaurantThe group asked for breakfast menu's and we stop ( as a lot of restaurants do) serving breakfast at 11:a.mThey were beyond annoyed and asked if we would make the kids meals first while they decided what they would orderThey ordered pizza and that takes minutesI watched the group receive raspberry tea refills and kids drink refillsWhen asked how Mr *liked his food he said fineHe ate all of his steak sandwichThey asked for a box to take the remaining pizza homeIf any one of them would have complained about anything I would have made it right, I pride myself on keeping people happyNot only didn't they complain they left a tip on the tableI have no special powers to know if someone is not happy, they said "NOTHING"Out of nowhere, a facebook complaint appeared, and my other daughter who does not work at the Restaurant seen it, she responded to it (I have copies of it)This facebook stuff got so out of hand, there was even a death threat involved, ridiculousHowever, my other daughter is not employed here and only wanted to tell them to let me know about the complaint in personShe is not authorized to handle complaints nor did she present herself in any way shape or form.So it escalated into this , a bogus complaintAll of the allegations I can disproveThe only meat choice rhetoric, untrue, on any given day we have chicken fingers, grilled chicken, fried chicken, pork chops, grilled ham, roast beef dinner, roast beef sandwiches, meat loaf dinnersMeatloaf sandwiches, meatball subs, and steak saladsI can prove this or you can look at Ritasrestaurant.net our menu has been posted for the last year The web page was created by *** *** from the ** ** *** ***As far as the no pasta thing,they came on Spaghetti SaturdayI advertise in the Johnstown Tribune Democrat, my sales rep is *** *** and she can verify that week we had Spaghetti as an advertised special.As far as that sweet little baby was concerned, we had a complaint from another group of patrons about the mother of this young girl, screaming in her face about touching her earsMaybe that plays into character a little here tooShe suggested my daughter wanted her to put her baby on the floor in the bathroom to change her babyUNTRUEI have copies of all the facebook drama and I can provide that if neededMy daughter suggested that she should have taken her daughter to the restroom to change the diaperNot put the baby on the floorThere is a small table in there, a changing pad would fit nicely on itAccording to our tapes, as we reviewed them, there was no way they waited an hour for a sodaI also wanted to state we are a family restaurant and love kidsI never wanted to see a child (like this little girl) changed on the floor in the middle of the dining room of an open restaurantI am NOT required by law to have a changing table in the restroomHowever, if I would have been asked prior to laying this poor little thing down in the middle of the the dining room to change her diaper, I WOULD HAVE GLADLY ALLOWED HER TO CHANGE THE BABY IN MY OFFICE OR MADE OTHER ARRANGEMENTS!I would never want to see a child changed in the middle of a restaurant for many reasonsOne for the safety of the child, next for the privacy of the child and lastly for the respect for the other patrons in the restaurant and the employees in the restaurant.I would like to say once again that NO-ONE from this group had one complaint while they were here and they never talked to myself about any problem they hadIt is slanderous and unjust when a small business owner has to be subjected to this type of harassment

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Address: 1300 Railroad St., Summerhill, Pennsylvania, United States, 15958

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