I am writing to express my deep disappointment and dissatisfaction with the experience I have had with RITZ Mississauga store. Despite the initial appearance of high-quality and fashionable furniture, my encounter with your products and services has been far from satisfactory.
Firstly, I was shocked to discover that your store employs individuals without proper resident permits and pays them in cash. Such practices are both unethical and illegal, and they reflect poorly on your business's integrity.
Additionally, during my purchase, I was asked to pay in cash and was still charged tax on the official paperwork. This approach not only raises questions about your business practices but also feels deceitful and unprofessional.
The quality of the furniture I received was not up to the expected standards. While it looked impressive upfront, the craftsmanship was clearly lacking, and it did not meet the quality advertised.
Furthermore, the customer service and delivery team have been highly unresponsive and unhelpful. Once the payment was made, it seemed like your team no longer cared about providing good service. This level of negligence and lack of accountability is unacceptable.
Given these experiences, I urge you to address these issues promptly to prevent any further dissatisfaction among your customers. I hope my feedback will help improve your practices and ensure better service and product quality in the future.
I have bought furniture from them they said they will deliver it in to week but they took more then weeks to deliver
They keep promising me for the next week
Would not recommend to anyone
I have brought a set of Tables for my Living room...looked everywhere but did not get the style and price I was looking for...They have variety in colour and style...and the customer Service By Mr Sis amazing...he is helpful in choosing what you look for....Will highly recommend this store and this person to approach for
The store is quite goodThey have lots of variety to choose fromGood Quality furniture itemsThe prices are also reasonable compared to other storesSalesman are also very helpful
Firstly, I was shocked to discover that your store employs individuals without proper resident permits and pays them in cash. Such practices are both unethical and illegal, and they reflect poorly on your business's integrity.
Additionally, during my purchase, I was asked to pay in cash and was still charged tax on the official paperwork. This approach not only raises questions about your business practices but also feels deceitful and unprofessional.
The quality of the furniture I received was not up to the expected standards. While it looked impressive upfront, the craftsmanship was clearly lacking, and it did not meet the quality advertised.
Furthermore, the customer service and delivery team have been highly unresponsive and unhelpful. Once the payment was made, it seemed like your team no longer cared about providing good service. This level of negligence and lack of accountability is unacceptable.
Given these experiences, I urge you to address these issues promptly to prevent any further dissatisfaction among your customers. I hope my feedback will help improve your practices and ensure better service and product quality in the future.
I have bought furniture from them they said they will deliver it in to week but they took more then weeks to deliver
They keep promising me for the next week
Would not recommend to anyone
I have brought a set of Tables for my Living room...looked everywhere but did not get the style and price I was looking for...They have variety in colour and style...and the customer Service By Mr Sis amazing...he is helpful in choosing what you look for....Will highly recommend this store and this person to approach for
The store is quite goodThey have lots of variety to choose fromGood Quality furniture itemsThe prices are also reasonable compared to other storesSalesman are also very helpful
bought bedroom set for my kids, defective product, not willing to exchange, worst customer service, wont recommend to anyone