Sign in

River Pointe Apartments

Sharing is caring! Have something to share about River Pointe Apartments? Use RevDex to write a review
Reviews Apartments River Pointe Apartments

River Pointe Apartments Reviews (2)

[redacted]DOCUMENT ATTACHED[redacted]
 
May 24, 2016To: Revdex.com PO Box 1000DuPont, WA 98327From: River Pointe Apartments 6200 N. River Pointe Dr.Attn:OfficeBoise, Idaho 83714Attn: [redacted]Revdex.com Resolutions Consultant RE: Case ID #[redacted]Dear [redacted],I am in receipt of your letter dated...

May 20th, 2016 in regards to a complaint filed by Mrs.[redacted] on May 19th. I have reviewed Mrs. [redacted] 's dispute for the month-to-month charges she was assessed once her contract expired with River Pointe.Mrs. [redacted] moved into her current residence on October 11th, 2014 and signed a one year lease with River Pointe that expired on September 301h, 2015. The lease that was signed states in paragraph 2, and I quote, "This lease will be automatically renewed on a month-to­ month basis unless written notice of termination is given by either party at least thirty (30) daysbefore the end of the above lease term or renewal or extension period unless another lease is signed by both parties. Month-to-month fee $25.00 extra per month" (please see copy of signed lease). Mrs. [redacted].was made keenly aware of the automatic month-to-month fee that would be assessed if she chose not to renew her lease or give us a written·30 day notice of her intent to vacate and she was aware of the lease length that she chose to sign. In addition, Mrs. [redacted] received a carbon copy of the signed lease and in her dispute stated that she was aware that she would automatically go month-to-month once her lease agreement expired. Reminding residents of their lease expiation is solely a courtesy as it is the resident's responsibility to keep track of their lease expiration date and inform us of their future plans of residency.I also noted in Mrs. [redacted]'s complaint that she states we increased her rent without notice . This is inaccurate as her base rent remained the same during her residency. Beginning in October·of 2014 she was assessed the month-to-month fee of $25.00 that was added to her original rent of $794.00, which was agreed to when she signed the contract with River Pointe. The remaining balance on her account will be deducted from her deposit at move-out and her disposition report will be mailed to the forwarding address that she provided on the May 18th, 2016.  Ifany further clarification is needed, please feel free to reach out to us. Our office number is 208-377-8600.Sincerely,
River Pointe Management

Complaint: [redacted]I am rejecting this response because:
River Pointe Management - 
Idaho State Law says you are to notify a tenant of a lease expiration, 15 days prior to the lease expiring. I never got ANY notification. You call it a courtesy to inform tenants, Idaho law says it's your responsibility. I have paid you the difference of the month to month rent increase. Also. a neighbor downstairs for me mentioned that he got a notice of his lease being expired. Why did I not get one as well? 
In the letter you sent to us to notify us of the $200 discrepancy also mentioned a rent increase in addition to the month to month $25 increase so I don't understand why you are saying this is incorrect. And if you notice in my file, there is a $10 charge for an "unauthorized pet fine" for a dog I never had, nor did I ever have a dog in the apartment. I have been fighting this for a year now. 
I am not giving anymore money to you, You have my last months rent already, that I paid when I moved in. We will be totally out of the apartment by June 6th and my LMR covers all of June. You've gotten enough out of us. Sincerely,[redacted]

Check fields!

Write a review of River Pointe Apartments

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

River Pointe Apartments Rating

Overall satisfaction rating

Address: 25842 87th Ave S, Kent, Washington, United States, 98030-6167

Phone:

Show more...

Web:

This website was reported to be associated with River Pointe Apartments.



Add contact information for River Pointe Apartments

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated