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River Quarry Apartments

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River Quarry Apartments Reviews (1)

September 30, 16Revdex.comBoise, ID 83706To Whom It May Concern,I am in receipt of the copy of the complaint made by ***; a former resident of River Quarry ApartmentsIt is my hope that this letter will explain our company’s position in regards to the charges made to
her account.As with all of our move outs, the apartment was photographed to serve as back up for claims such as theseThe photographs show that upon move out, the apartment was not "cleaned carefully" as Ms*** expressed.Per the lease she signed upon move in, the apartment is to be left in the same conditions as when she took occupancy: excluding wear and tearThe apartment required considerable cleaning in the kitchen, bathrooms and laundry area upon her move outAlong with the photographs, I have attached an itemized pricing list that Ms*** received along with her final account statement.Janitorial cleaning is not considered wear and tear Carpet cleaning was also required to return the apartment to rentable conditionParagraph of the lease states the following:"Upon move out Management will inspect the premises,setting the requirements for janitorial cleaning, carpet steam cleaning, cleaning of window coverings and interior repairing, to determine whether here are any charges to the resident for the condition of the premises."It was also claimed that there was not an inspection list when she took occupancyI am attaching a copy of the inspections form that was signed by both residents upon moving in You will see that no notations were made by the residents which indicate that the apartment was in good and clean condition upon occupancy.It is unreasonable for Ms*** to request a full deposit refund considering River Quarry had to spend time and money cleaning her apartment The work accomplished was legitimate and the charges are in accordance with our lease agreement In addition to cleaning, she was billed $for remaining utility charges.If I can be of further assistance in regards to this matter, please contact me at 336-5700.Sincerely,
Deanne P***
River Quarry Community Manager

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Address: 1618 S. Loggers Pond Pl., Boise, Idaho, United States, 83706

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