River Rock Outscape

We signed a contract with River Rock Outscape (RRO) in June 2015 to install pavers and patio covers at our home. On the contract the estimated date of completion was July 31, 2015. The project started pretty much on time and went downhill from there. There were all kinds of delays. Workers would work for a few days and then not show up for weeks. We would call and call and get excuse after excuse. After repeated calls RRO finally pulled the permits in September 2015 for the patio covers. There were three different patio covers. The third cover was being installed completely wrong and we stopped the worker who was installing it. He got hold of the owner (Brad) who came out the next day on Saturday. Brad literally argued with my wife and I and told us we were wrong. We showed him the plans that were drawn by him. After much arguing and cussing he agreed to install it according to plans. They did over $2,000 damage to the brand new stucco on the house and would not reimburse us for the damages. We paid them in full and thought we would be done with them. We are now doing some additional work on the house with a new contractor and he tried to pull additional permits but was unable to pull them because River Rock Outscape never called for a final inspection to close out the original permit on the patio covers. The permit expired and we have to go back to the county to re-open the permit and pay additional fees so we can get a final inspection on the patio covers that River Rock Outscape installed. This has been a nightmare and we will never hire nor recommend River Rock Outscape to anyone. The only time we could get a return call from them was when it was time to be paid.