River Valley In Home Svc

On August the 8th Our Aide called in due to sickness and she was scheduled to work for our client hours We had an aide cover 9:to 12: After that time we had another fiavailable to come work they refused the clients family called in a family friend to sit with our client On August 9th we had an aide covering the am shift and another aide covering the pm shift The family notified us early afternoon that no one had showed up to provide services, since it was later in the afternoon they did not want us to send them anyone else On August 10th, we had coverage for the entire day And also the aide that missed due to sickness made up every hour missed on Saturday August 13th Sincerely, [redacted] Farmington Office Coordinators

On August the 8th Our Aide called in due to sickness and she was scheduled to work for our client 7.25 hours.  We had an aide cover 9:30 to 12:30.  After that time we had another fill-in available to come work they refused the clients family called in a family friend to sit with our...

client.  On August 9th we had an aide covering the am shift and another aide covering the pm shift.  The family notified us early afternoon that no one had showed up to provide services, since it was later in the afternoon they did not want us to send them anyone else.  On August 10th, we had coverage for the entire day.  And also the aide that missed due to sickness made up every hour missed on Saturday August 13th.   Sincerely, [redacted] Farmington Office Coordinators