Riverbay Corporation

Revdex.com:At this time, I have not been contacted by Riverbay Corporation regarding complaint ID [redacted].Sincerely,[redacted]

Review: After my late aunt past in May 2013 I became the voluntary administrator of her estate, which included, among other things collecting the equity after the sale of her Coop City apartment managed by RiverBay Corp. After all the paper work was submitted and finalized RiverBay sends me a bill instead of a refund. On the bill are various "surcharges" and "carrying charges" which RiverBay flat out refuses to explain what they are. Here we are one year after they present me with the bill and I still do not know what these charges mean. I am not asking for much, just an explanation of what the "carrying and surcharges" are. If RiverBay can not explain what these terms actually mean to me in writing, then maybe they can explain it to a judge.Desired Settlement: See above.

Consumer

Response:

At this time, I have not been contacted by Riverbay Corporation regarding complaint ID [redacted].Sincerely,

Review: I was a Riverbay Corporation - Co-Op City Cooperator from 3/**/2002 to 10/**/2013. When I moved out in October 2013, I signed and notarized release forms which stated I would receive my equity (minus 90 days carrying charges and any monies for unusual repairs to apartment) when new tenants moved in. New tenants have been in the apartment since September 2014 and I have yet to receive my equity. I called [redacted] of the Riverbay management office at the end of October 2014 to inquire about my equity and was told by her that the money would be sent out "next week". Here we are in December 2014 and now I'm being told that I need a letter from the bank stating that I do not owe any money on a mortgage loan I received 12 years ago when I first moved in. I have two issues: 1) I was never told I needed such a letter because if I had, I would have obtained it 14 months ago when I notarized the move-out forms, and 2) whether or not I owe money to the bank is an issue between me and the bank. Riverbaby in no way has any responsibility for this loan and it should not be a factor in my getting the equity back.Desired Settlement: I want the equity returned to me ASAP.

Review: I was a former co operator for 13 years. I moved out July 2013. I was told I get my equity back when the apartment was sold. Well it has been sold after 3 months and someone now resides there and I still have not received my equity back. Please help. thank you. They are holding my money hostage claiming that they assest me with 3 months of surcharges for August , September and October of 2013. I did not ever live in coop city for these 3 months and I transferred the ownership of my share to riverbay as required by there move out policy.

They tries to keep me hostage by making me sign a move out form that states I would be responsible for 3 months of rent after I moved out. I argued this point with there sales office before I moved because it is not in my lease. Buyer beware Riverbay Corporation will make every attempt to keep your money when you move out! When we moved in my wife and I asked what was the process when we want to move. We were told "Riverbay will sell your shares and your money will be returned." they lied!

Desired Settlement: $12,000.Desired Settlement: Stop the unlawful practice of keeping shareholders money when they move out and sell.

Consumer

Response:

At this time, I have not been contacted by Riverbay Corporation regarding complaint ID [redacted].Sincerely,[redacted]

Review: I transfered apartments. I paid the maintenance bill for the whole month of july 2013. They gave me a closing date of july **, 2013 for the new apartment. At this closing they gave me the key to the new apartment. They did not state that as of that day I would be paying maintenance on the new apartment. So basically I was paying maintenance on an apartment I have yet to move in to. They refused to give me a credit for the maintenance for the other apartment being that If your charging me for the new one you should credit me the other one. Maintenance did not come on the day specified to remove the stove, having me hold on to the key to aug 1. They are stating I was still living at my old address becuase I did not hand in the key at closing. How am I supposed to hand in the key at closing when I can't move till I get the new keys. The bookkeeper was rude as well as the front desk person at riverbay sales. I could not hand in the keys until they had a move out inspection which was not done until Aug *!. Thats the only time they had. This was a diliberate attempt to avoid having to give a refund for the maintence and waiting till the last day of july to provide these services so they wouldnt have to give me a credit for those days and billing me an extra 6 days at the new apartment. these are the practices of riverbay corporation. I spoke to the director who pushed me aside to email her and send that to the General Manager. She wouldnt give me his number or email. I dont believe she even forwarded or called him regarding my concerns.Desired Settlement: I want a billing adjustment to the $308.92 cents on my maintence bill.

Consumer

Response:

At this time, I have not been contacted by Riverbay Corporation regarding complaint ID [redacted].

Sincerely,

Review: I was a former co operator, and I removed since November [redacted] 2012. I was told I get my equity back when the apartment was sold. Well it has been sold and someone now resides there and I still have not received my equity back. Please help. thank you.Desired Settlement: $12,000.

Consumer

Response:

I bought the Co Op i( three bed rooms) in 2006. It's a Mitch a Lamar so it's partially subsidized by the government. So when it's purchased the co operator has shares. The agreement on the move-out notice states that they will withhold 90 days carrying charges plus whatever deductions for repairs. , then the remainder will be returned to me, as soon as the apartment has been sold. So I signed to it had it notarized and returned it to them and all the keys.Now I Visited the area last week stopped by apartment main entrance and noticed that my name was removed and some one else s name was on the panel. I called them about it and they told me the person who wanted to by it could not afford it , so it's not sold. So they are trying to tell me the apartment is still vacant so I can't get my money back as yet. I'm having a hard time believing that , it's been 8 months now since I vacated the apartment. I need my money back. Please help me. Thank you.