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Riverdale Tire and Auto

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Reviews Riverdale Tire and Auto

Riverdale Tire and Auto Reviews (2)

I took my BMW to this shop to have my oil changed on April 3. I asked [redacted] if he knew how to tune up my BMW because the vehicle was missing. Mr. [redacted] stated that he knew how to tune up/change the spark plugs on my BMW. He was to change my oil with synthetic oil ($89.00) and tune up my vehicle ($289.00). I called him before I went to pickup my vehicle. He told me that I had a hose that needed replaced, which was $90. When I picked up my vehicle after repairs, my vehicle was smoking so I took it back. A couple days it started missing really bad. I called [redacted] to let him know. He told me that it was the sparkplug coil. Gave me the price for if it was either one coil or two. When I took my car back, he told me that it wasn't the sparkplug coil, that two of my spark plugs had slipped out. It ran smooth for about another day, now it's really missing really bad. He wouldn't look at my vehicle anymore, and I really don't want him to. Now he's telling me that there's a problem in my engine. How does he know? First he said it was sparkplug coils. It was a long time before I changed my oil, so now his excuse is that I didn't take care of my vehicle and it was in bad shape, which is not true. My car was not smoking nor were my spark plugs coming out before Mr. [redacted] worked on my vehicle. He's rude and has no pride in his work. He does not care about customer satisfactory. Now he's telling me to go to the dealer. I asked him why didn't he tell me that before he got my money ($400). He asked for cash, which I did. Now he has my money, and he told me that there is no warranty for his work; however, I do not wish to have him work on my vehicle, but I do want to report his work ethnics to Revdex.com. If possible, I would like to have at least some of my money responded since I will have to get a reputable shop to go over his work.Desired SettlementSome of my money refunded, and hope that this complaint will help someone else in the future to be careful and not get caught up. He acted like I had wronged him. Told me to go to the Dealer, which I should have done in the beginning, but I trusted him.

on 12/12/13 I took my car to Riverdale Tire and Auto LLC to get a routine oil and tire rotation. The gentlemen completed the service and came into the waiting room to let me know my car was ready. I asked him if he had checked the air filter and he said yes that it was good.I then asked him if he had checked and topped off all fluids. He said yes, I asked him if that included the transmission fluid. He said one moment and went back out to the car. He returned with the transmission stick to show me that the fluids were at the level it was suppose to be, but that the fluid was dark he made mention of having the fluids changed to prevent problems. He then directed me to owner [redacted] to pay for oil change and he started to tell me more about the need for a transmission flush. I told him that I once had a transmission flush some years ago on another car that was a different make and model and the flush caused some major transmission problems with it slipping and not wanting to go into gear.He stated that was due to the flush you would have notice the transmission problems as soon as you drove it after the flush. He told me that my fluid was dark and need to be flushed out and new fluid added. I asked him how much does a transmission flush cost and he stated the standard cost is around $129.00 but he wasn't sure about the Volvo's and he would have to check to see what type of fluid the transmission takes. Being that the flush was recommended for preventive maintenance I contact [redacted] on 12/13 and set up a time on 12/14 at 9:00am for service. I asked him again before leaving my car with him of any possible transmission problem with a flush and he assure me there are none unless it is already slipping before the flush. My car was not having any issues other then regular maintenance of oil change and tune ups before leaving it with Riverdale Tire and Auto and now it is making these horrible noises and is extremely hesitant to switch gears. They have damaged my car and need to fix it.Desired SettlementThey need to take ownership and responsibility for their costly mistake. I brought my car in for a transmission flush based on their expertise recommendation and on the date of 12/12 they knew the discoloration of the fluid and showed and told me that it was black and suppose to be red. They went the distant of showing me what fresh transmission look like and that my fluid was very dark. I want them to clean up what they messed with taking ownership of replacing or repairing my car.

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Description: Tire Repair

Address: 5180 Riverdale Rd, Memphis, Tennessee, United States, 38141-8533

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