Riverside Advanced Imaging

The services are fine, it's the billing that I have issue withI had imaging done at this facility on 3/11/My responsibility is 10% of the bill, they charged me well over 25%My actual share is $less than what they charged me at time of service (they knew they weren't billing my insurance $2500)I have yet to receive my refund for over payment
I was told last week when I called in that their system is set up to issue refunds (not true) but it wasn't working and someone was working on a resolutionThe person I spoke with was nice enough, but I'm still not satisfied this company can withhold a patient's money knowing the provider over-billed the patient, the insurance wasn't charged as much, the insurance doesn't authorize as much, the patient is due a refund, and insurance already paid their shareNow this company is holding money not due to them
The individual last week said she processed my refund and I would have the money returned to the card by Tuesday 6/