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Riverside Auto Sales Center

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Reviews Riverside Auto Sales Center

Riverside Auto Sales Center Reviews (3)

Initial Business Response /* (1000, 5, 2015/05/09) */
We called customer 5/9/2015..at number he provided..advised him we have a cash receipt of 1000, he has not paid us dollars that shows on contract..said he was gonna sell his other car and we allowed him timeHe just repossesd another car,
and is very dishonest, we should have never made a deal with himhe has a year warranty on truck, I'm not sure why he doesn't take it to mechanic if any problemsI have all Facebook corespondence with him back n forth..after he took truck home, he wasn't happy with stereo, front light was out, and some oil leak..we invited him back, let him borrow a car, and fixed his concerns..when he came to pick up his truck..he decided to throw the keys to the loaner car in the bushes, so we couldn't find them anymore..the field he threw em in, has swamp like tall brush, we paid to have a locksmith come and re key the car, since this was a sided key..we have this on surveillance camera..today we called him, told him bring truck back, bring receipt of cash he gave, and any credit card or cash he paid us, and come get his depositAnd bring us our truck..we don't deserve a shady, unethical customer lime this, we will sell that truck to someone upstanding, not a thief
Final Business Response /* (4000, 8, 2015/05/14) */
Consumer called and said they would be returning truck on wednesday, May 13..today is May 14, they did not call or show up..does this mean they want to keep it, or they want to still return it? We will keep the offer to return truck open til May 17..If the truck is not returned by then, we will assume they decided to keep the truck

Re complaint ID *** ( ***) We advise customer that he needed to come into our dealership to get copies of his contractsHe signed for his familyThe family member who is NOT on the contract was trying to get the paperwork- without the buyer being presentWe advised him to
bring the "Buyer" to our lot, we can make ANOTHER copy of his dealHe was financed by a 3rd party- *** *** who went to his house and got all Contracts signed and Notarized ( Only Buyer)They did hand him copies of duplicate contract, as well as get his finger prints on contractWe can make them a copy of put papers anytimeBuyer Must Be Present. Thanks *** *** Riverside Car Sales

I am rejecting this response because:
Mr [redacted] was with me 2 of the three times I went to get copies the original deal I was the buyer he was the co-signor they also brokered the loan with [redacted]simple solution just mail everything to [redacted] and we'll go from there

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Address: 18720 Van Buren Blvd, Riverside, California, United States, 92508-9163


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