The customer service for this company and their desire to stand by the quality of their furniture is poor to say the leastWhile the furniture looks great, its functionality is questionableI bought several of their Aberdeen pieces one of which was the dining tableA paper cup left on the table with water leaked and as a result, the table leaf warpedI contacted the store where I bought the furniture and was told it was not covered under warranty and the company said I would have to buy a new table as they would not just replace the leafI contacted the company via their website and facebookI received a prompt auto response saying I would be contacted and that was thatI have contacted them again but still no responseI would not recommend this company
The customer service for this company and their desire to stand by the quality of their furniture is poor to say the least. While the furniture looks great, its functionality is questionable. I bought several of their Aberdeen pieces one of which was the dining table. A paper cup left on the table with water leaked and as a result, the table leaf warped. I contacted the store where I bought the furniture and was told it was not covered under warranty and the company said I would have to buy a new table as they would not just replace the leaf. I contacted the company via their website and facebook. I received a prompt auto response saying I would be contacted and that was that. I have contacted them again but still no response. I would not recommend this company.
The customer service for this company and their desire to stand by the quality of their furniture is poor to say the leastWhile the furniture looks great, its functionality is questionableI bought several of their Aberdeen pieces one of which was the dining tableA paper cup left on the table with water leaked and as a result, the table leaf warpedI contacted the store where I bought the furniture and was told it was not covered under warranty and the company said I would have to buy a new table as they would not just replace the leafI contacted the company via their website and facebookI received a prompt auto response saying I would be contacted and that was thatI have contacted them again but still no responseI would not recommend this company
The customer service for this company and their desire to stand by the quality of their furniture is poor to say the least. While the furniture looks great, its functionality is questionable. I bought several of their Aberdeen pieces one of which was the dining table. A paper cup left on the table with water leaked and as a result, the table leaf warped. I contacted the store where I bought the furniture and was told it was not covered under warranty and the company said I would have to buy a new table as they would not just replace the leaf. I contacted the company via their website and facebook. I received a prompt auto response saying I would be contacted and that was that. I have contacted them again but still no response. I would not recommend this company.