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Riverside Lanes

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Riverside Lanes Reviews (1)

Review: My wife and I usually bowl on Monday's because the rate is $1.25 per game. We decided that we would start bowling twice a week before 1PM because the Senior rate is posted on a HUGE sign as $1.60 per game. When we came in today we were told that the rates had gone up to $2.50 per game. I bought to the young ladies attention that the HUGE sign indicated $1.60. She asked, who I think must have been the manager, how she could ring us up for $1.60 per game and he immediately and very Rudely said, the rate is the new rate and when I tried to explain that the HUGE sign indicated that the games were $1.60, the manager said, we are getting a sign printed. They could have covered the old price to remedy any confusion, but instead they placed a small sign below the register, that you would not even think to look at. The manager seemed to not even care since he knew he would have a full house because the leagues were coming in. Manager needs to be coached on how to talk to customers. Oh, by the way, we were still going to bowl and after the cashier swiped our debt card, the manager came over and said, oh by the way, the credit card machine does not work either. (The cashier was not informed until then)

I WAS UNABLE TO POST PICTURE OF SIGN. I COULD NOT FIND AND UPLOAD BUTTON.Desired Settlement: Apology along with being able to bowl for the price advertised on HUGE sign.

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Description: BOWLING

Address: 3215 Riverside Drive, Danville, Virginia, United States, 24541

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