Riverside Mobile Home Park

The complaint against Folsom Lake Chrysler, Dodge Jeep has been resolvedNo further action needed [redacted] ***

When Mr [redacted] arrived he requested to replace right front tire sensor.We inquired why and he told us Pep Boys already looked at it and told him it was bad.We offered to do our own diagnosis to ensure what was wrong.Mr [redacted] declined diagnosisSo per his request we replaced right front tire sensor.He came back stating his light came back on and at no extra charge we performed diagnosis to tell him what his issue isWe advised our diagnosis showed rear sensor issue.Customer declined further repairs and we gave him his vehicle back

WE HAVE REVIEWED AND CONTACTED OUR LONG TIME CUSTOMER AND OFFERED HIM A REFUND FOR THE EVEN THOUGH NOT RELATED TO REPAIRS.ADVISED HIM ANY FUTURE PROBLEMS PLEASE CONTACT US FIRST SO WE CAN TRY TO ADDRESS TO AVOID ANY STRESS ON OUR CUSTOMER PART

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

we have fixed this complaint with ***

The link is not working but the headliner was replaced but it did have some finger prints on it. The customer has already been back and everything is finished to his expectations.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

The complaint against Folsom Lake Chrysler, Dodge Jeep has been resolved. No further action needed.  [redacted]

When Mr [redacted] arrived he requested to replace right front tire sensor.We inquired why and he told us Pep Boys already looked at it and told him it was bad.We offered to do our own diagnosis to ensure what was wrong.Mr [redacted] declined diagnosis. So per his request we replaced right front tire...

sensor.He came back stating his light came back on and at no extra charge we performed diagnosis to tell him what his issue is. We advised our diagnosis showed rear sensor issue.Customer declined further repairs and we gave him his vehicle back.

WE HAVE REVIEWED AND CONTACTED OUR LONG TIME CUSTOMER AND OFFERED HIM A REFUND FOR THE 67.50 EVEN THOUGH NOT RELATED TO REPAIRS.ADVISED HIM ANY FUTURE PROBLEMS PLEASE CONTACT US FIRST SO WE CAN TRY TO ADDRESS TO AVOID ANY STRESS ON OUR CUSTOMER PART

he has been deleted out of our data base. in 2011 we where owned by a different company and we cant control what they do but he has been removed from our system.