Riverwood Homes Inc.

We have inspected the concrete and also had it inspected by a concrete professional. Nothing was found to suggest that the concrete was defective or that it was improperly worked. The concrete certainly doesn’t need to be torn out and replaced as has been requested. Attached are several photos of the concrete driveway taken in June 2017* Please view attached document

Complaint: [redacted]
I am rejecting this response because:  Our warranty request form was submitted several months ago.  Although some of the items have been addressed, others still remain even months later.  We have sent multiple texts over the last month listing the remaining items but have had no response.  Also, Riverwood homes did not respond to our Revdex.com complaint in a timely manner.
Sincerely,
[redacted]

Here are items that have not been fixed:1.  The 90 degree decorative soffit supports have not been fixed.2.  The door stop for the front door is too short to be effective.  We were told a month or so ago that Riverwood is looking for taller adapter.3.  The area in NE part of the yard where it sunk has not been repaired.  We agreed (with Tony) to wait to to see if it sinks more.  But for reference this needs to be noted.4.  Water leaks into garage under side garage mandoor when it rains.  The concrete pad outside of the door slants back towards the house.  We agreed (with Tony) to wait to see if the pad sinks more but that was a month or more ago, so needs to be fixed so that water quits leaking into garage.