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Riverwood Pools Reviews (11)

Again MrTed [redacted] of Riverwood Pools comes to my rescueTed had replaced my pool liner in and my pool pump motor in August 7, I discovered my pump was not moving any waterI called TedIn talking with Ted , we determined the motor was ok, but the impeller was probably brokenI removed motor and found broken impellerTed got impeller and shaft seal the next day and delivered to meI installed parts and was back running in three days at a very reasonable cost.I have found Ted to be Honest, Reasonable and Trustworthy

The owners, Ted W [redacted] and his son, Casey W***, built a custom pool for us in the summer of We sent out invitations to bid based on [redacted] recommendationsTed won the contract and submitted a concept drawingThey did a superb job for us throughout the process We told Ted what we wanted and he designed a pool that was perfect for our preferences and needsThey then built a pool that was exactly what they said it would be Other contractors who were working at our home for other projects at the same time remarked how impressed they were with the work Ted, Casey and their crew were doing To this day (summer 2016) we are still delighted with the custom pool Riverwood built for usFurthermore, it is important to know that Ted and Casey are straight forward, honest men You want a well built poolyou can confidently call Riverwood

When my wife and I decided to have an in ground pool installed we knew nothing about the processTed with Riverwood Pools was the first builder we met withTed was on time and very informative.It was obvious that Ted took great pride in his work and had extensive knowledge of the pool building processBecause we had an extremely small yard with close neighbors, we were unsure if we even had room for a poolTed obtained a plat of our lot and determined that a small, specific shaped pool could be built within codesAll of this was done before we decided who was going to get our businessWe sought other bids but none of the other companies seemed interested in going the extra mile to gain our businessWe decided to go with Riverwood pools for several reasons but most of all we believed Ted and his son Casey would take pride in our project, and we were rightThroughout the process we were treated well and kept informedWe have had other home improvement projects done and have experienced contractors who start a job then go missing for days at a timeThis was not the case with Riverwood PoolsBecause of our lack of knowledge it would have certainly been easy to take advantage of us but, as construction progressed, we felt more and more at ease with Riverwood PoolsIn the end we had a beautiful pool and pool deckWe had a cantilever edge installed on our pool which turned out awesome! Riverwood's attention to detail, pride in their work, and dedication to customer satisfaction definitely sets them apart from other builders.We have recommended Riverwood Pools to several people and will continue to do so in the futureI can be reached at [redacted] @gmail.com for any questions

My wife and I met with Ted W [redacted] (owner) of Riverwood Pools on a Saturday in mid-May.After speaking with others (that never showed up) I knew Ted was the builder we wanted.He asked us what WE wanted in a pool and listened to our requestHe explains in detail what you will face during the next weeks of construction.We had tons of rock to remove -which helped level off our yard- numerous drainage situation- a 50" retaining wall to be constructed-outdoor LED lighting inside the wall-and thousands of square feet of concrete on different patios that surround one large Kidney shaped pool.We also went with limestone / natural stone coping around pool.All above mentioned were discussed before a price was given.We wanted a low-chlorine chemfiltration system -Ted suggested an Ultraviolet -Nature system (which is the closest to drinking water in your pool) paired with a variable speed pump-which runs at different speeds to save on utility bills-running thru a high efficiency gas heater.-which was only used weeksWhen he added up final cost it was right were we wanted to be.We had done our homework before speaking to Ted -so we knew the high and low cost and he was within our price range.Ted and his son Casey are nicest people you will meetHis crew is polite and courteous and leave your yard free of litter.Please note that MOST pool builders sub out masons to do or finish their concrete work-Ted @ Riverwood does it all-from start to finish Ted's a hanfelthe hole working with rest of the crew on a 90+ humid day.We faced TN extremes in the weather-fierce storms-days of rain-which put us behind a couple of weeks -which was alright-I'd rather wait until conditions are favorable than to rush the job and have problems laterIf you are thinking of putting a pool in your backyard Don't rush the job-you'll thank yourself later.We are so pleased with our pool and patios that we asked Ted to double the width of our driveway this past Nov.-he did a great job and also lined our creek-bed with boulders-above & beyond what we requested.I would highly recommend Riverwood Pools for new pool construction and any concrete patio/driveways Contact me @ ***@comcast.net with any questions concerning our pool

I was very pleased with Riverwood PoolsThey installed our pool in a reasonable time frame with high quality productsVery easy to work with on changes I made during the installationShowed us how to care for our poolI would highly recommend them Very polite and hard working crew who knows what they're doingWe have had nothing but compliments It was a great addition to our home

Ted *** of Riverwood Pools was excellent to work withHe and his crew were dependable, pleasant and honestWe got quotes from three other pool companies and Ted was willing to work with us to give us the best quality and quantity, for our budgetHe designed and built our pool and a retaining wall to fit our rather difficult lotHe guided us thru the entire process, from planning to completion and beyondThis was our first pool experience and Ted educated us on all the options and helped us make informed decisions I have recommended Riverwood Pools to several people, and will continue to do so in the futureA pool is an investment in our home and family life, and we are blessed and thankful to have had Ted and his company to share the experience with!

Again Mr. Ted [redacted] of Riverwood Pools comes to my rescue. Ted had replaced my pool liner in 2010 and my pool pump motor in 2012. August 7, 2016 I discovered my pump was not moving any water. I called Ted. In talking with Ted , we determined the motor was ok, but the impeller was probably broken. I removed motor and found broken impeller. Ted got impeller and shaft seal the next day and delivered to me. I installed parts and was back running in three days at a very reasonable cost.I have found Ted to be Honest, Reasonable and Trustworthy.

My wife and I met with Ted W[redacted] (owner) of Riverwood Pools on a Saturday in mid-May.After speaking with 3 others (1 that never showed up) I knew Ted was the builder we wanted.He asked us what WE wanted in a pool and listened to our request. He explains in detail what you will face during the next 10 weeks of construction.We had tons of rock to remove -which helped level off our yard- numerous drainage situation- a 50" retaining wall to be constructed-outdoor LED lighting inside the wall-and thousands of square feet of concrete on 3 different patios that surround one large Kidney shaped pool.We also went with limestone / natural stone coping around pool.All above mentioned were discussed before a price was given.We wanted a low-chlorine chem. filtration system -Ted suggested an Ultraviolet -Nature 2 system (which is the closest to drinking water in your pool) paired with a variable speed pump-which runs at 3 different speeds to save on utility bills-running thru a high efficiency gas heater.-which was only used 3 weeks. When he added up final cost it was right were we wanted to be.We had done our homework before speaking to Ted -so we knew the high and low cost and he was within our price range.Ted and his son Casey are nicest people you will meet. His crew is polite and courteous and leave your yard free of litter.Please note that MOST pool builders sub out masons to do or finish their concrete work-Ted @ Riverwood does it all-from start to finish.
Ted's a hands-on fella-in the hole working with rest of the crew on a 90+ humid day.We faced TN extremes in the weather-fierce storms-days of rain-which put us behind a couple of weeks -which was alright-I'd rather wait until conditions are favorable than to rush the job and have problems later.. If you are thinking of putting a pool in your backyard Don't rush the job-you'll thank yourself later.We are so pleased with our pool and patios that we asked Ted to double the width of our driveway this past Nov.-he did a great job and also lined our creek-bed with boulders-above & beyond what we requested.I would highly recommend Riverwood Pools for new pool construction and any concrete patio/driveways.
Contact me @ [redacted]@comcast.net with any questions concerning our pool.

When my wife and I decided to have an in ground pool installed we knew nothing about the process. Ted with Riverwood Pools was the first builder we met with. Ted was on time and very informative.It was obvious that Ted took great pride in his work and had extensive knowledge of the pool building process. Because we had an extremely small yard with close neighbors, we were unsure if we even had room for a pool. Ted obtained a plat of our lot and determined that a small, specific shaped pool could be built within codes. All of this was done before we decided who was going to get our business. We sought other bids but none of the other companies seemed interested in going the extra mile to gain our business. We decided to go with Riverwood pools for several reasons but most of all we believed Ted and his son Casey would take pride in our project, and we were right. Throughout the process we were treated well and kept informed. We have had other home improvement projects done and have experienced contractors who start a job then go missing for days at a time. This was not the case with Riverwood Pools. Because of our lack of knowledge it would have certainly been easy to take advantage of us but, as construction progressed, we felt more and more at ease with Riverwood Pools. In the end we had a beautiful pool and pool deck. We had a cantilever edge installed on our pool which turned out awesome! Riverwood's attention to detail, pride in their work, and dedication to customer satisfaction definitely sets them apart from other builders.We have recommended Riverwood Pools to several people and will continue to do so in the future. I can be reached at [redacted]@gmail.com for any questions

The owners, Ted W[redacted] and his son, Casey W[redacted], built a custom pool for us in the summer of 2014. We sent out invitations to bid based on [redacted] recommendations. Ted won the contract and submitted a concept drawing. They did a superb job for us throughout the process. We told Ted what we wanted and he designed a pool that was perfect for our preferences and needs. They then built a pool that was exactly what they said it would be. Other contractors who were working at our home for other projects at the same time remarked how impressed they were with the work Ted, Casey and their crew were doing. To this day (summer 2016) we are still delighted with the custom pool Riverwood built for us. Furthermore, it is important to know that Ted and Casey are straight forward, honest men. You want a well built pool... you can confidently call Riverwood.

Last year Riverwood Pools built a custom in-ground pool for my residence and they exceeded my expectations on every phase from start to finish. They hit all the dates as promised and actually completed it a few days early. They were extremely easy to work with and very responsive after the pool was completed when I had questions as I was a neophyte to owning my own pool. They also were very fair from a cost perspective as well. I continue to use them to close my pool at the end of last season and they will be doing the opening when we hit the warm weather this year.. If you are looking to get a quality in-ground pool at a fair price with expert workmanship I highly recommend Riverwood pools.

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Address: 176 Factory St, Gallatin, Tennessee, United States, 37066-3606

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