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RJ2 Inc

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RJ2 Inc Reviews (4)

We have done everything we can to resolve this matter, we seem to keep going back and forth with no resultsThe owner received all of the deposit from the last tenant that occupied the apartmentThe apartment was vacant for a yearThe tenants that occupied the main house never occupied the apartmentTherefore, the owners are responsible for any damages that went beyond the depositThe owners viewed the property prior to them moving back into the house, and saw that the apartment was vacant.Melanie

Complaint: 12398170
I am rejecting this response because:First off the damages done to the apartment were not from an earlier tenant. The property manager sent me a video (it is a very large file and can be submitted separately if desired) that showed some of the damages. I agreed to pay for those damages. The tenants did have full access to the apartment as the house and apartment had the same keys. This was obvious when we arrived. Additionally, the person we hired to replace our floors looked in the apartment when he attempted to deliver the flooring on or about 17 March and saw a lot of boxes and things someone would have in the apartment if they were living in it. This told me that they were living in it in some capacity. I had arranged with the property manager to have the apartment available for the flooring approximately 2 weeks before they were to move out at the end of March. The property manager told me the apartment would be available and the tenants would have moved all of there things out of it at that time.Secondly, at no time did I inform the property manager to not do a proper move out inspection. I simply asked for a list of contractors and that we were planning on remodeling. We later told her we were having the floors redone but did not discuss the walls, lighting fixtures, or any other of the items that were damaged. At no time did I authorize her to not charge the renters. I was expecting her to do a move out inspection, inform me of any damages, and then talk about what we would get fixed and what we would not have fixed and have the renters pay for the damages they should have paid for.Finally, the attached e-mail from the property manager is the second e-mail I sent to her contractor that she hired to repair the damages I thought she would pay for (in the house and apartment) as she failed to do the job I hired her to do namely, ensure the tenants maintained the house in proper condition while I was gone and, upon our return, have it in the same manner as we left minus normal wear and tear. The first e-mail I sent was on 12 August and she was cc'd on it. I can also provide that separately.I attached three e-mails with a list of all the damaged items we sent the property manager. The first was sent the night we arrived on 18 April. None of the damages done were by the individual I hired to replace only the flooring in the house. That individual did not go in the apartment at all after the tenants moved out. I also included an e-mail discussing the video that was taken after the previous tenant moved out.I will be more than happy to provide you with any other information, e-mails, or the video if requested. Thank you for your consideration.
Sincerely,
[redacted]

To Whom It May Concern.   The damages [redacted] is talking about are in the apartment from the previous tenant, and he received all of her deposit. The last tenants that moved out, never used that apartment. I can not ding a tenant for something they never used.   As for his statement about...

not doing a "proper move out inspection", pertains to the main house, because he was remodeling, and a slew of contractors were coming through, so I didn't ding them for items that were going to be replaced.   I did agree to pay for items that were damaged in the main house that he was not going to replace, which I have paid. It wasn't clear on what was being replaced; light fixtures, plumbing fixtures, towel bars, etc because at the time he wasn't sure.   Markus asked me for a list of contractors, as you can see from the email attached. I no longer managed this property as of April 1, 2017. This became an issue after the contractor turned him over to collections for non-payment. I have also included the email he sent to the contractor.   Please let me know if you need anything else.   Melanie

Complaint: 12398170
I am rejecting this response because:We did see the property in May 2016 only a month after the tenants moved in. At the time the property manager told us that the tenants were planning on using the apartment for their oldest child. They had access to the apartment the entire time and even though they never informed the property manager they were going to utilize the apartment they are still responsible for its cleanliness and any damages done to it. The property manager should have done a proper move out inspection of the house and apartment before the tenants moved out. She did not do the required inspection and is responsible for the damages done to it.
Sincerely,
[redacted]

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Address: 4235 SE Mile Hill Dr, Port Orchard, Washington, United States, 98366-3920

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