Initial Business Response /* (1000, 11, 2015/11/01) */
the hose on my machine and leaked and his padding underneath the carpet started to stinkI had some carpet at my business and offered to change out the carpet and padding for no chargeIn the meantime he had said how he would have like the
laminate flooring in there eventually and while I was looking I had found some used laminate that was in great shape so I purchased it and it ended up being more than just if I had changed what was damaged but he was happy so I did itwhile I was installing the laminate we had run out and I had told him he was gonna have to purchase more and he wanted me to do all of that...as it was I wasted days of work trying to make himm happy and at the end I left him with a few pieces he had to finish and I showed him how....he claims he couldnt find it and was out of stock or something and wanted me to come rip it all back up and put new laminate down...the padding would have been only dollare to change out and I was into for way more than that and he was just taking advantage of me being nice
Initial Consumer Rebuttal /* (3000, 13, 2015/11/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have rude texts of him stating that he did not intend to come back after he had left that dayThere was NOT enough flooring left for him to finish it, so, I don't understand how he says he left me enoughHe is the one that knew that there wasn't enoughThus the reason for him to leave and tell me he is going to look for moreI had to call him after him being gone for hours saying he was looking for moreAny piece of floor left was already cut or glued togetherThe flooring would NOT even stay snapped together from it being used already and that I have pictures ofI have the flooring in my garageAnd looking at it closer, it is groseFor me to call, text, and facebook message him and get no response as to what was going onI called ***, ***, and, other places and I was told it was discontinued.I WAS NOT taking advantage of something that he screwed up, but, just wanted my flooring fixedThe mention of the $fix was AFTER I had torn up my carpetingThe flooring he brought in was used and dirtyHe offered the flooring or carpetingI said that the flooring would be nice, cause I was planning on doing that anywayBut, to get used flooring that was dirty, did not come in boxes, and was cracked or glued together is unacceptableThe only response I get back from him was a rude one after I told him to give me my $back for the carpet cleaning and he can have this flooring backI will forward the texts I gotFor him to tell me that he was calling someone else to get the flooring and to never hear back is not a good thingI have since spent over $to repair and get new flooring on top of the $I lost on my carpet cleaningSo now, I am out $on a job that should have just cost me $That $included a $tipI will NEVER do business with him again, and, WILL NOT refer him for anythingFor him to get away with a job like that is ridiculousI just don't want him to do it to anyone elseHe even has a picture of a before and after of cleaning my carpetI DO NOT want him to use my carpet for advertisement because I WILL NOT support him in any wayThis is what I getI will gladly take the flooring and throw it in the garbage, because I do not want him to offer to someone else and have them have the same issueAnd the comment of wasting days, and, losing money to make right on something he screwed up is just crazyA good business man would have had it done and not leave someone high and dryIsn't that why they are supposed to have insurance?
Initial Business Response /* (1000, 11, 2015/11/01) */
the hose on my machine and leaked and his padding underneath the carpet started to stinkI had some carpet at my business and offered to change out the carpet and padding for no chargeIn the meantime he had said how he would have like the
laminate flooring in there eventually and while I was looking I had found some used laminate that was in great shape so I purchased it and it ended up being more than just if I had changed what was damaged but he was happy so I did itwhile I was installing the laminate we had run out and I had told him he was gonna have to purchase more and he wanted me to do all of that...as it was I wasted days of work trying to make himm happy and at the end I left him with a few pieces he had to finish and I showed him how....he claims he couldnt find it and was out of stock or something and wanted me to come rip it all back up and put new laminate down...the padding would have been only dollare to change out and I was into for way more than that and he was just taking advantage of me being nice
Initial Consumer Rebuttal /* (3000, 13, 2015/11/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have rude texts of him stating that he did not intend to come back after he had left that dayThere was NOT enough flooring left for him to finish it, so, I don't understand how he says he left me enoughHe is the one that knew that there wasn't enoughThus the reason for him to leave and tell me he is going to look for moreI had to call him after him being gone for hours saying he was looking for moreAny piece of floor left was already cut or glued togetherThe flooring would NOT even stay snapped together from it being used already and that I have pictures ofI have the flooring in my garageAnd looking at it closer, it is groseFor me to call, text, and facebook message him and get no response as to what was going onI called ***, ***, and, other places and I was told it was discontinued.I WAS NOT taking advantage of something that he screwed up, but, just wanted my flooring fixedThe mention of the $fix was AFTER I had torn up my carpetingThe flooring he brought in was used and dirtyHe offered the flooring or carpetingI said that the flooring would be nice, cause I was planning on doing that anywayBut, to get used flooring that was dirty, did not come in boxes, and was cracked or glued together is unacceptableThe only response I get back from him was a rude one after I told him to give me my $back for the carpet cleaning and he can have this flooring backI will forward the texts I gotFor him to tell me that he was calling someone else to get the flooring and to never hear back is not a good thingI have since spent over $to repair and get new flooring on top of the $I lost on my carpet cleaningSo now, I am out $on a job that should have just cost me $That $included a $tipI will NEVER do business with him again, and, WILL NOT refer him for anythingFor him to get away with a job like that is ridiculousI just don't want him to do it to anyone elseHe even has a picture of a before and after of cleaning my carpetI DO NOT want him to use my carpet for advertisement because I WILL NOT support him in any wayThis is what I getI will gladly take the flooring and throw it in the garbage, because I do not want him to offer to someone else and have them have the same issueAnd the comment of wasting days, and, losing money to make right on something he screwed up is just crazyA good business man would have had it done and not leave someone high and dryIsn't that why they are supposed to have insurance?