RJL Electrical Systems Corp.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Dear *** ***,My name is Liliam A***, Client Care Director at Acura of *** ***.We have received youre-mail and our GM has your contact information to resolve this issue. Any questions please feel free to contact medirect at ###-###-####Thank You

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***. ? I spoke with the General Manager of the dealership on Friday August *, 2015. We discussed my concerns and the wording of the "offer made to me" for the car that I was trading in. He then wanted to look at my car personally and call me back as to what he may have seen wrong with my vehicle. Meanwhile my car had now been sitting on the dealerships lot for exactly days, where anything could have been done to the vehicle without my knowledge. He called me back and stated that he noticed that the back passenger side rear quarter panel has "been re-painted". I then proceeded to ask "What report does the dealership run besides Carfax, that shows that the vehicle has been in an accident? He had no direct answer. I was told that maybe a salesperson "looked at my car" while I was test driving another vehicle or "noticed from afar" that the car had a paint jobHe also said that "Any well trained salesman with a good eye can notice these types of things" ONLY problem is, is that I didn't have my car with me that day. I was driven there in a different vehicle and any surveillance cameras on the property of the dealership will show thatOf course I was so angered during this conversation that I forgot this one key part. Basically in the end there isn't anything I can doIt's a case of he said/she said. The employees, including the salesman who personally sold me the car I bought from them, "doesn't recall the conversation". The $appraisal basically was pulled from you know where then. My car is now being resold for double at $My advice to ANYONE trading in a vehicle with this (or any) dealership, is to ask to see the solid proof of evidence that your vehicle has been in any type of accident. I was offered a $service credit for the newer vehicle that I purchased at the dealership during this transactionLong story short, I still owe $1,800+ on vehicle that I no longer own that is being sold for a 200% profitI hope the future owner is told that the car had a "paint job"
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],My name is Liliam A[redacted] Client Care Director at Acura of Wappingers Falls.  I will review your contract with finance office and sales representative in order resolve this issue.  I thank you for being a repeat client.Best Regards,Liliam P. A[redacted] ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]