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RJ's Construction

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RJ's Construction Reviews (3)

Review: My wife and I ordered a fence through RJ's Construction whom at the time was renting Touch of Class Fencing in Dover at the corner of route 13 and S. State Street on May 2, 2015. We have had nothing but issues when it came to dealing with this guy. The day we got to talk to him at the rental property, we decided on which fence we wanted and then signed a contract with him that basically said we will pay half the cost up front for a deposit and the other half will be paid at the time of completion. The total cost of the job was $6,000 so we paid the $3,000 deposit. Ever since that day, we have had a ridiculous time trying to get a hold of him and ask what was going on with the fence. As of today, 9 September 2015 we have 12 holes in our yard and nothing else has been done. 5 months of waiting and being put off every time and I have had enough. My wife got a hold of after calling him 44 times and he kept hanging up so my wife texted him and said she had enough of him and wanted a refund. Next day, she called him again and he rudely told her we would have our refund in 5 days and still haven't seen our refund yet. So, I went to a different fencing company and told him the same story, and he told me he knew of the guy and he gets around 3 phone calls a week from other people complaining about the same guy and same problems. He also said he knew of the guy and heard he is trying to relocate out of Delaware. Ever since that information was brought to light, all of RJ's Construction media sites such as website, Facebook account among other things have been deleted and there is no trace of him at all.Desired Settlement: I would like to be able to get my $3,000 back from this company.

Review: On Feb 7th 2015 RJs construction wrote out a proposal to provide me with a privacy fence. The company required a deposit of over half the amount of the total cost of the project to install my privacy fence. I gave them a check in the amount of $2,800 on Feb. 7 2015. They cashed this check just 3 days later. The work was supposed to begin the week of March 9th 2015. The company stated the entire project would be completed by March 13th 2015 and at this time I would have my privacy fence completely installed. To this date no one from RJs construction have set foot on my property with the materials to start my fence. They never marked out or broke ground on my property.

The company pushed the start date back numerous times. They explained the first time they pushed back the date because of the snow. Even though he assured me they work all season. The second time his excuse was that they had ordered the wrong materials. I had to Contact them after that two or three more times over the next few weeks to find out why they had still not started my fence. Over 3 months after I gave them my deposit no one had been out to break ground for my fence. The owner did stop out to my property two Sunday's prior to May 11 2015 just to tell me work was going to be starting. It never did. I finally contacted the owner again after no work had been started yet again and told him I wanted to cancel my project all together. That his proposal to start work was not going as we discussed. He was not holding up to his side of the proposal and I just wanted my deposit back. After telling him that via email he stated "Seriously..The materials just came the yard this morning". I found it ironic my materials showed up the day I contact him to cancel. I then sent a certified letter to his place of business. It was returned back to me. I sent a second certified letter to his new location and got confirmation that it was received on May 22, 2015 at 11:18am. In the letter I stated all the reasons I was completely disatisfied with the way he conducts business and after wasting months on his company to install my fence after cashing my deposit a whole month earlier I would at this time just like to cancel my order for his company to install my fence and expected a full refund of my deposit. They spent no cost of labor on my fence and the materials he claims to have finally ordered ironically right after I told him I was no longer interested in his company, are a generic white vinyl which can easily be used in any future projects he may obtain. So with the being said, he comapny has lost no monetary investment on my fence project and I am still out of my $2,800.00 deposit. The owner has refused to speak to me on the matter. I believe I have been more than understanding and compliant on this matter and it now cost me $2,800 and I still do not have a fence. I am asking for my refund back because at this time

I would not feel comfortable handing them another dime when they have shown me how they treat their customers who have been nothing but understanding. They ignore them.Desired Settlement: I would like 100% of my refund returned to me in a timely manner

Review: RJ's Construction, also working as Touch of Class Fencing signed a contract with us last year (23 June 14) for a fence. Since their install of the fence we have had nothing but problems. Both of our gates broke twice. Once of the gates is not level. I have called and complained about it. They came out and the owner told me they would put metal in the gates to prevent them from breaking again. They used a 1 piece of flashing in a post of the gate. Flashing is for a roof. The gates are still broke of uneven. They came on the 7th of May and see the fence was wobbling, then the owner told me they would order aluminum gates and it would be two weeks. Two weeks passed and they never showed up and the owner informed me that 1 gate had come in but no the other. As of today (19 June), they have only come out and stabilized the post, the gates are still broke and I have not heard anything from the owner to fix our fence. They have promised me things and have never delivered.Desired Settlement: We want $1500.00 returned to have someone else fix the fence and gates and do it correctly.

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Description: CONSTRUCTION & REMODELING SERVICES

Address: 293 Yoemans Tale Lane, Felton, Delaware, United States, 19943

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