RKR

Contracted to have new windows, siding, gutters installed, large trees removed and deck built RKR installed windows, siding and gutters and built modified deck Then pulled off Did not remove trees, did not seal windows inside or out, gutter corners leak, one window incomplete, one downspout incomplete They were supposed to re-install porch light, mailbox, but did not No reimbursement offered for work not completed

Review: RKR replaced the siding on my house this past summer. Within a month of the install (which was a fiasco in itself) I already had issues. Had to have them come fix shutters twice because they were falling off of the house. I now have siding that has fallen off of the house. I have contacted him many many times about fixing it. It is now over 4 months since he said he would come fix the siding. I get a different excuse every time as to why he hasn't been there to fix it, and I get another promise that he will be there soon. 4+ months, and multiple phone calls/excuses is enough for me. I shouldn't have my siding laying on my back porch that was only installed 7 months ago.Desired Settlement: Less than a year since it has been installed, I've had many problems. I hate to see what the future holds for it. We haven't even had a bad storm yet. I wouldn't be surprised if it all fell off in a storm.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by RKR regarding complaint ID [redacted].

Regards,

Contracted to have new windows, siding, gutters installed, 3 large trees removed and deck built. RKR installed windows, siding and gutters and built modified deck. Then pulled off. Did not remove trees, did not seal windows inside or out, gutter corners leak, one window incomplete, one downspout incomplete. They were supposed to re-install porch light, mailbox, but did not. No reimbursement offered for work not completed.