RLF Print Shop

Initial Business Response / [redacted] (1000, 16, 2015/06/25) */ The customer dropped off her car at end of Business day on Monday June 1, to have a dodge magnum wrapped with a matte black finishThe customer then contacted the business owner the next end of business day at about pm on my business phone requesting the job to be cancelled after the job has already been startedOur business has a policy that all custom services/items are non-refundableThe customer then agreed to proceed with the jobThe customer was then notified the turn around would be approximately business days per our website at www.rlfprintshop.comOur website indicates a day turnaround available which we let our customers know the day turn around is based on the job performedWe did a full car wrap at a very reasonable cost for the customerThe customer not only contacted my business phone past business hours she also contacted every person in the city of fresno that worked for me and those who do not work for RLF Printshop demanding the car to be returned and threatened to call the copsPeople were being involved in a business matter that she agreed to pay for and was advised of the type of job she was requesting Final Consumer Response / [redacted] (4200, 6, 2015/06/12) */ Update: as of June 11, I was able to locate my vehicle with the help of an outside party and retrieved said vehicle from a rd party business where the vehicle wrap was taking placeNot known why the 3rd party business was used becausw writer was informed by RLF owner that RLF had their own warehouse Vehicle was retrieved, vehicle wrap was not completeAreas of vehicle were left exposed, including, but not limited to: all door handles, bottom section of side panels, and middle of doors, one sideview mirror was wrapped, the other was notThe break light was covered by wrapRlf has continued to be un reachable and has yet to return a phone call3rd party business has been helpful

Initial Business Response /* (1000, 16, 2015/06/25) */
The customer dropped off her car at end of Business day on Monday June 1, 2015 to have a dodge magnum wrapped with a matte black finish. The customer then contacted the business owner the next end of business day at about 11 pm on my business...

phone requesting the job to be cancelled after the job has already been started. Our business has a policy that all custom services/items are non-refundable. The customer then agreed to proceed with the job. The customer was then notified the turn around would be approximately 3 business days per our website at www.rlfprintshop.com. Our website indicates a 3 day turnaround available which we let our customers know the 3 day turn around is based on the job performed. We did a full car wrap at a very reasonable cost for the customer. The customer not only contacted my business phone past business hours she also contacted every person in the city of fresno that worked for me and those who do not work for RLF Printshop demanding the car to be returned and threatened to call the cops. People were being involved in a business matter that she agreed to pay for and was advised of the type of job she was requesting.
Final Consumer Response /* (4200, 6, 2015/06/12) */
Update: as of 2100 June 11, 2015
I was able to locate my vehicle with the help of an outside party and retrieved said vehicle from a 3 rd party business where the vehicle wrap was taking place. Not known why the 3rd party business was used becausw writer was informed by RLF owner that RLF had their own warehouse . Vehicle was retrieved, vehicle wrap was not complete. Areas of vehicle were left exposed, including, but not limited to: all 4 door handles, bottom section of side panels, and middle of doors, one sideview mirror was wrapped, the other was not. The break light was covered by wrap. Rlf has continued to be un reachable and has yet to return a phone call. 3rd party business has been helpful.