R&M Diesel

DID YOU READ THE STORY ON THE INVOICE. I HAVE ATTACHED A COPY TO THIS. IT TELLS EVERYTHING THAT WAS DONE ON THIS REPAIR. THE CUSTOMER PICKED UP UNIT ON THURSDAY. FRIDAY AFTERNOON CUSTOMER CALLS ME AND SAID HE WANTED THE OLD PARTS. I ADVISED OUR METAL SCRAPPER PICKS UP AND DROPS OF A EMPTY DUMPSTER EVERY FRIDAY MORNING. *** AT BNT HOTSHOT SAID THAT THERE WAS NOTHING WRONG WITH HIS TRAILER. HE SAID THAT WE MADE EVERYTHING UP. I ADVISED WE DID NOT AND OKLAHOMA HIGHWAY PATROL IS THE ONLY REASON WE WORKED ON THE UNIT. OHP SHUT HIM DOWN BECAUSE TRAILER BRAKES WOULD NOT WORK. *** ADVISED IF I DID NOT REFUND HALF OF HIS REPAIR HE WOULD TURN ME INTO THE Revdex.com. I ADVISED *** THAT WE DID WHAT HE ASKED US TO DO. WE HAD TO DO EXTRA BECAUSE HE HAD KEVIN CALLING US AND CHANGING WHAT *** WANTED DONE. WHEN *** STARTED SCREAMING AND CURSING ME ON THE PHONE, I'M NOT GOING TO LISTEN TO THAT, SO YES I HUNG UP. I CONTACTED THE SCRAPPER AND HE WENT AND PULLED ONE OF THE BACKING PLATE AND DRUM FOR ME AND SENT ME PICTURES. SINCE I WAS SCREAMED AND CURSED AT THERE WAS NO SINCE AND ME CALLING CUSTOMER BACK TO SHOW PICTURES OF HIS WORN OUT PARTS. AT THS POINT THERE IS NOTHING I COULD SAY TO *** TO MAKE IT BETTER! IF YOU HAVE ANYMORE QUESTIONS PLEASE FEEL FREE TO CALL ME.