I bought a sofa from Woodstock OutletI had a problem with the recliner on the sofaIt is electrical and would not work at timesI called Woodstock Outlet and they came out and took the motor out of the recliner and left it in a halfwpositionThey said they would contact meAfter about a month, I contacted them and ask what was the problem that I thought I would hear from themThe lady said they just got approval to fix the reclinerThe contract for protection on the sofa clearly states that any electrical problems would be coveredThen she said it would take another to weeks to get the part in houseThis means my sofa in the half-way up position will stay that way for to monthsI find this totally unacceptable and feel it is a scam on their part for a contract that they are dragging their feet onAny help would be greatly appreciated! [redacted] Product_Or_Service: sofa Account_Number: [redacted]
I bought a sofa from Woodstock OutletI had a problem with the recliner on the sofaIt is electrical and would not work at timesI called Woodstock Outlet and they came out and took the motor out of the recliner and left it in a halfwpositionThey said they would contact meAfter about a month, I contacted them and ask what was the problem that I thought I would hear from themThe lady said they just got approval to fix the reclinerThe contract for protection on the sofa clearly states that any electrical problems would be coveredThen she said it would take another to weeks to get the part in houseThis means my sofa in the half-way up position will stay that way for to monthsI find this totally unacceptable and feel it is a scam on their part for a contract that they are dragging their feet onAny help would be greatly appreciated! [redacted] Product_Or_Service: sofa Account_Number: [redacted]