Complaint: [redacted] I am rejecting this response because: their was no extended warranty offered and nothing was explained to me properly due to the rush transaction of this purchaseThe owner has not once made any attempt to contact me even after sending a brief email of my complaintSincerely, [redacted]
I would not recommend Road Ready Used Cars to any friend, family, or stranger as my experience with them quickly turned from positive to absolutely nightmarish I went to look at a car I was interested in, and though the sales team was initially very approachable, I was informed I could not drive it because it was buried in their lot I decided to put a $deposit down (though they suggested I put more, however I made sure it was refundable (the document I signed reads "Refund of Deposit based on customer approval and test drive" which I had not yet done) I asked again if the deposit would be refundable if I decided against purchase and was assured that it would be I returned days later to drive the car and ultimately decided not to purchase it, believing that I was protected because of the paperwork I signed At this point, Ron the owner did a complete 180, refused to refund my deposit, claiming I signed a purchase order and also because no one disrespects him with his businessHe was confrontational, demeaning, and ultimately, dishonestI wouldn't wish this experience on anyone and do not look forward to dealing with the headache of trying to get my money back
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am Happy to hear I can transfer the paid amount to another vehicle and I will do so when I really need a car which I can afford Sincerely, [redacted] ***
[redacted] signed a purchase order and a retail installment contract along with many other documents while purchasing/financing a [redacted] from usThis was a purchase, not a tentative dealRoad Ready Used Cars Inc is aware that were under no obligation to cancel *** ***’s purchaseAs a courtesy to the customer, we have dissolved the deal and unwound the loan with [redacted] Dealer Services with no consequences to the customerRoad Ready has absorbed the unwind fee of $per [redacted] dealer agreement
Complaint: [redacted] I am rejecting this response because due to the following re The account of events and statements from the business are completely and made in bad faith according to the conversations exchanged between the customer and the business/salesperson ? The car deal didn’t go through not because Mr [redacted] requested additional equipment for the car, as the dealership has statedThe car deal didn’t go through because, in fact, the bank did not approve the loanThe loan was not approved, as stated by Road Ready Used Cars; please see the attached letter from [redacted] Dealer Services ? Mr [redacted] felt skeptical of the business transactionThey still convinced Mr [redacted] to sign the contract ? It should be further noted that Mr [redacted] does not read English fluently, and he expressed that They claimed a translator from their dealership was present; however, Mr [redacted] was highly suspicious that he was not being treated fairly and with honestyMr [redacted] did not purchase the vehicle, as again, he was not approved for the loanBoth his daughter and son, after speaking to the dealership, felt uncomfortable with the poorly written contract and strongly advised Mr [redacted] ***NOT TO SIGN [redacted] as illustrated by the attached text message image the day of the incident ? A call was made by Mr***’ daughter in which she clearly expressed to the car sales representative named Joe, that their contract was poorly written and she advised her father not to sign itMr***’ son spoke to the sales representative regarding the $dollar deposit and asked if 100% this money would be returned should anything occurThe sales representative was incredibly defensive which made the deal even more suspicious? The stress caused to Mr [redacted] by this incident is significant ? In addition, after research was done on the car dealership, the attached reviews by other unhappy customers were found stating startlingly similar circumstancesIn fact, Mr***'s son was concerned for his father’s safety due to some of these reviews ? Road Ready Used Cars has repeatedly done this to numerous customers and it needs to be reported and stopped In conclusion, Mr [redacted] hereby requests a refund for the $depositList of attachments: Letter from [redacted] Dealer ServicesScreenshot of text exchanges between Mr [redacted] and his daughterCustomer reviews for Road Ready Used Cars (total) Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: their was no extended warranty offered and nothing was explained to me properly due to the rush transaction of this purchaseThe owner has not once made any attempt to contact me even after sending a brief email of my complaintSincerely, [redacted]
I would not recommend Road Ready Used Cars to any friend, family, or stranger as my experience with them quickly turned from positive to absolutely nightmarish I went to look at a car I was interested in, and though the sales team was initially very approachable, I was informed I could not drive it because it was buried in their lot I decided to put a $deposit down (though they suggested I put more, however I made sure it was refundable (the document I signed reads "Refund of Deposit based on customer approval and test drive" which I had not yet done) I asked again if the deposit would be refundable if I decided against purchase and was assured that it would be I returned days later to drive the car and ultimately decided not to purchase it, believing that I was protected because of the paperwork I signed At this point, Ron the owner did a complete 180, refused to refund my deposit, claiming I signed a purchase order and also because no one disrespects him with his businessHe was confrontational, demeaning, and ultimately, dishonestI wouldn't wish this experience on anyone and do not look forward to dealing with the headache of trying to get my money back
This business is a scam they take your deposit and if your not bank approved they hang on to your deposit and get very nasty about returning
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am Happy to hear I can transfer the paid amount to another vehicle and I will do so when I really need a car which I can afford Sincerely, [redacted] ***
[redacted] signed a purchase order and a retail installment contract along with many other documents while purchasing/financing a [redacted] from usThis was a purchase, not a tentative dealRoad Ready Used Cars Inc is aware that were under no obligation to cancel *** ***’s purchaseAs a courtesy to the customer, we have dissolved the deal and unwound the loan with [redacted] Dealer Services with no consequences to the customerRoad Ready has absorbed the unwind fee of $per [redacted] dealer agreement
Complaint: [redacted] I am rejecting this response because due to the following re The account of events and statements from the business are completely and made in bad faith according to the conversations exchanged between the customer and the business/salesperson ? The car deal didn’t go through not because Mr [redacted] requested additional equipment for the car, as the dealership has statedThe car deal didn’t go through because, in fact, the bank did not approve the loanThe loan was not approved, as stated by Road Ready Used Cars; please see the attached letter from [redacted] Dealer Services ? Mr [redacted] felt skeptical of the business transactionThey still convinced Mr [redacted] to sign the contract ? It should be further noted that Mr [redacted] does not read English fluently, and he expressed that They claimed a translator from their dealership was present; however, Mr [redacted] was highly suspicious that he was not being treated fairly and with honestyMr [redacted] did not purchase the vehicle, as again, he was not approved for the loanBoth his daughter and son, after speaking to the dealership, felt uncomfortable with the poorly written contract and strongly advised Mr [redacted] ***NOT TO SIGN [redacted] as illustrated by the attached text message image the day of the incident ? A call was made by Mr***’ daughter in which she clearly expressed to the car sales representative named Joe, that their contract was poorly written and she advised her father not to sign itMr***’ son spoke to the sales representative regarding the $dollar deposit and asked if 100% this money would be returned should anything occurThe sales representative was incredibly defensive which made the deal even more suspicious? The stress caused to Mr [redacted] by this incident is significant ? In addition, after research was done on the car dealership, the attached reviews by other unhappy customers were found stating startlingly similar circumstancesIn fact, Mr***'s son was concerned for his father’s safety due to some of these reviews ? Road Ready Used Cars has repeatedly done this to numerous customers and it needs to be reported and stopped In conclusion, Mr [redacted] hereby requests a refund for the $depositList of attachments: Letter from [redacted] Dealer ServicesScreenshot of text exchanges between Mr [redacted] and his daughterCustomer reviews for Road Ready Used Cars (total) Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***