Roadside Inn

[redacted] The [redacted] company is enlisted for monthly servicethey never treat for the [redacted] problem in room number After Aprilthis room was rented for weekly & daily customers last monthsNo one has made any complaint about b [redacted] from this roomFor the extended customers, we don't do a regular room servicesWe do room services twice in a week depending on customers requirementThere are some guest who do not want any services at allwe have contact to p [redacted] for this room treatment if they find any activities of [redacted] *** The person name on your letter doesn't match with my motel guest registerso, if she has any receipt to show me that room was on her name then I would be glad to talk to the personCustomer satisfaction is our main goal for the businessthank you for letting us know-

Revdex.com: I have reviewed the response made by the business in reference to [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [We had requested a refund and had noticed that the [redacted] were not treated after [redacted] in the roomThere were [redacted] ***We will use a [redacted] for our next trip.The Hardin County Health Department in Kentucky has inspected the motel and has closed some rooms because of [redacted] ***We have now determined that [redacted] had been intentionally put in the rooms instead of an occasional event that was caused by a guest who had [redacted] ***The motel room was not cleanThe carpet was dirtyThe bed linens had dark stains and some long strands of hairWe did not receive a refund, do have a receipt from the motel, and were frightened by the experienceWe have been told that the motel may be forced to close because the owner cannot afford the expense of treating each room for [redacted] ***.Thank you for helping,Sherry ClarkProvide details of why you are not satisfied with this resolutionPlease respond here ONLY] Regards, Sherry Clark

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The [redacted] company is enlisted for monthly service. they never treat for the [redacted] problem in room number 132. After April.30.2017 this room was rented...

for weekly & daily customers last 3 months. No one has made any complaint about b[redacted] from this room. For the extended customers, we don't do a regular room services. We do room services twice in a week depending on customers requirement. There are some guest who do not want any services at all. we have contact to p[redacted] for this room treatment if they find any activities of [redacted] The person name on your letter doesn't match with my motel guest register. so, if she has any receipt to show me that room was on her name then I would be glad to talk to the person. Customer satisfaction is our main goal for the business. thank you for letting us know-

Revdex.com:
I have reviewed the response made by the business in reference to [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[We had requested a refund and had noticed that the [redacted] were not treated after [redacted] in the room. There were [redacted]. We will use a [redacted] for our next trip.The Hardin County Health Department in Kentucky has inspected the motel and has closed some rooms because of [redacted]. We have now determined that [redacted] had been intentionally put in the rooms instead of an occasional event that was caused by a guest who had [redacted]. The motel room was not clean. The carpet was dirty. The bed linens had dark stains and some long strands of hair. We did not receive a refund, do have a receipt from the motel, and were frightened by the experience. We have been told that the motel may be forced to close because the owner cannot afford the expense of treating each room for [redacted].Thank you for helping,Sherry ClarkProvide details of why you are not satisfied with this resolution. Please respond here ONLY]
Regards,
Sherry Clark