Roanoke Regional Home Builders Association

Quick and well prepared

Our Fall furnace inspection was done Monday morning No problems were found Excellent service and a very knowledgable technician

Tommy h ,service man, very professional, friendly, courteous, answered all questions , and informative about the workings of our heating system We would recommend Cook Heating and Tommy to anyone with furnace problems

I have had Cook Heating & Air do our boiler and A/C work for over yearsTheir employees are knowledgeable and easy to work withThe quality of their work is excellent, and they get the job done quickly

A new air conditioner was installed on 8/26/by the following work crew: Tim H, Chris B, and Eric V Excellent service again (as always) from Cook's Heating & Air The work crew was very professional, friendly, and completed the job with no mess in my house at all

The service person was thorough during the system checkup He is knowledgeable about the details heating/cooling systemHe was polite and respectful We appreciate the good service Cook Heating and Air Conditioning provides twice a year

Cook Heating & Air Conditioning is an outstanding company They responded on a Saturday when few other companies would even pick up the phone and even though I am on the fringe of their service area they were there within an hour and were completely professional and competent They provided a complete solution and with an excellent cost for work both for the parts and labor Troy was terrific and I certainly recommend him if you need competent and friendly service

Tommy of Cook Heating & Air Conditioning was very knowledgeable, efficient and polite I am very pleased with the work he did today on our heating and cooling system

Troy gave my system a great check upAlways glad to see them

Troy B did an outstanding job for meIt was not easy but he stuck with it and had a very positive outcomeIt is techs like Troy that keep me coming back to Cooks Heating & AirThanks Troy

Cook Heating and Air Conditioning has done superior work at our home, has updated several items which were not included in the original construction by the previous owner We've been pleased with their work and their way of making things right, especially in the case of a sub-contractor whose work did not measure up -- redone at no cost to us

Very pleased with the way everything was handled, from setting the system check appointment to follow up and being there on timeWe have been very satisfied with the quality of work that has been done and the professionalism of all the employees

Troy came out to the house and heard the noise it made and knew what it neededSo far I have not heard that noise anymore

Always appreciate the Cook Heating & Air staff. They are good to work with and thorough in their work. Andrew and Troy were great to work with.

We had a problem starting the furnace yesterday morning and Troy was able to fix the problem the same day

I believe that I the staff at Cook that I have worked with are as professional as I have experiencedThey are also very friendly and provide good communication This goes for Troy, Andrew, and Mel [redacted]

We called Cook Heating and Air to look at our A/C that wasn't working They came out that day and had us taken care of Tommy Hdid an excellent job and was very nice and friendly He was sure to always put his "covers" over his shoes when he came in the house, even though I told him he didn't have to I will definitely use this company in the future and highly recommend them, and Tommy H

We have done business with Cooks for more than years and are always very pleased with the serviceThe service experts are very professional and courteous

office girl very courteous,and friendly service man, Troy very courtious,friendly and professional good experience A + to both [redacted] **

Great job! Very experienced and efficient,