Roanoke Street Apartments

Review: Refused to provide details as outlined in lease for not returning security deposit for 2013-2014 lease year. This year (current lease) are refusing to schedule a walk through with tenant to review any possible repair needs. Appears keeping security deposit is a revenue stream.Desired Settlement: return of 2013-2014 security deposit and schedule walk trough for current lease

Business

Response:

Mr. [redacted],

After our conversation I explained to you that we did reach out to your daughther

for an move out inspection and she has not responded to us.

Thank you,

RSA Management

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,