To whom it may concem; This is Free Bridge Auto Sales response to [redacted] 's complaint filed with the Revdex.comMr [redacted] stated that he found personal belongings and old food bags .from the previous owner in the vehicleWhen he came in to purchase the vehicle it was around o'clock .By the time that he chose the car he wanted, the detail department had already closed at 5:pmThe vehicle he bought had recently come through our shop for reconditioning and had not made it to the detail departmentMr [redacted] was offered to bring the car back for a detail at no cost to him, yet he ever didHe also states that the radio was brokeAt the time of purchase the radio was working with no problems and was demonstrated by [redacted] (the Sales Rep.) along with all of the other vehicles featuresAs his complaint states he called the dealership two days after purchase, at which time his conversation with the sales manager was about returning the carWhen he was asked for his reason why he then told the sales manager because his father had just given him a car and he no longer needed this oneAt that time he was told that there war;n 't a return policyHe then stated that the vehicle had a few problems which were another reason for him wanting to return the carOne issue wa.r; that the oil looked as if it had never been changewhich is falseIf necessary we could provide a receipt for oil and filter use in the service, along with a sign statement for the tech that preformed the serviceAnother issue was the sunroof was of trackAgain we assured him we would fi:xthis problem at no cost to himHowever, he never stated that the radio had stopped working, had he done so, we would have stated we would fix that problem also at no cost to himUpon setting him an appointment he was unsure which day he was off from work so to accommodate him we set him up with two appointmentsOne for March 11th ,(that he didn't show for, nor afford us a call saying he wouldn't be able to make it), and another for March 17th.We sell used cars, and because of that we don't mind standing behind them in the event that a problem arises the first week or two after the purchaseAlthough we recondition all of our cars that doesn't mean that a problem won't show up after we service themHe.nee, why we don't charge for repairs shortly after the purchaseIt is our belief that this is a case of buyers remorseAnd on top of our attempt to help rectify the problems, he is now in default on his contract and is now subject to repossessionIf there are any questions please feel free to contact us between 9-Monday thru Friday
I purchased a [redacted] in February of and have already had to replace a coil pack and now have to replace the fuel pumpI can also send in a copy of the receipt from the coil pack recently purchased and will be able to once the fuel pump is purchased
To whom it may concem; This is Free Bridge Auto Sales response to [redacted] 's complaint filed with the Revdex.comMr [redacted] stated that he found personal belongings and old food bags .from the previous owner in the vehicleWhen he came in to purchase the vehicle it was around o'clock .By the time that he chose the car he wanted, the detail department had already closed at 5:pmThe vehicle he bought had recently come through our shop for reconditioning and had not made it to the detail departmentMr [redacted] was offered to bring the car back for a detail at no cost to him, yet he ever didHe also states that the radio was brokeAt the time of purchase the radio was working with no problems and was demonstrated by [redacted] (the Sales Rep.) along with all of the other vehicles featuresAs his complaint states he called the dealership two days after purchase, at which time his conversation with the sales manager was about returning the carWhen he was asked for his reason why he then told the sales manager because his father had just given him a car and he no longer needed this oneAt that time he was told that there war;n 't a return policyHe then stated that the vehicle had a few problems which were another reason for him wanting to return the carOne issue wa.r; that the oil looked as if it had never been changewhich is falseIf necessary we could provide a receipt for oil and filter use in the service, along with a sign statement for the tech that preformed the serviceAnother issue was the sunroof was of trackAgain we assured him we would fi:xthis problem at no cost to himHowever, he never stated that the radio had stopped working, had he done so, we would have stated we would fix that problem also at no cost to himUpon setting him an appointment he was unsure which day he was off from work so to accommodate him we set him up with two appointmentsOne for March 11th ,(that he didn't show for, nor afford us a call saying he wouldn't be able to make it), and another for March 17th.We sell used cars, and because of that we don't mind standing behind them in the event that a problem arises the first week or two after the purchaseAlthough we recondition all of our cars that doesn't mean that a problem won't show up after we service themHe.nee, why we don't charge for repairs shortly after the purchaseIt is our belief that this is a case of buyers remorseAnd on top of our attempt to help rectify the problems, he is now in default on his contract and is now subject to repossessionIf there are any questions please feel free to contact us between 9-Monday thru Friday
I purchased a [redacted] in February of and have already had to replace a coil pack and now have to replace the fuel pumpI can also send in a copy of the receipt from the coil pack recently purchased and will be able to once the fuel pump is purchased